Summary
Overview
Work History
Education
Skills
Timeline
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Suraya Butler

Pakenham,VIC

Summary

Attentive Waitress with superior knowledge and dedication to fantastic dining experiences. Trained in POS systems and serving tables with understanding of food and beverages and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Overview

3
3
years of professional experience

Work History

Waitress

Dumpling Palace
03.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.

Dental Assistant Trainee

Dentist@Clyde
02.2021 - 12.2021
  • Enhanced patient comfort by providing gentle and compassionate care during dental procedures.
  • Demonstrated adaptability by quickly learning new software systems used within the practice for record-keeping purposes.
  • Contributed to a clean and safe working environment by following infection control protocols and sterilizing instruments.
  • Prepared dental materials such as composite, cement, and impression materials, ensuring accuracy in the application during procedures.
  • Assisted dentists with various dental procedures, ensuring a smooth workflow and positive patient experience.
  • Prepared dental rooms and materials.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Accurately entered patient clinical data into computer to update charts.

Education

Diploma - Dental Technology

Holmesglen Institute
Chadstone, VIC
12.2025

Certificate III - Allied Health Assitance

Utrain
Narre Warren, VIC
12.2021

Skills

  • Exceptional customer service
  • Guest Engagement
  • Strong multitasking
  • Team Collaboration
  • Order taking
  • Safe Food Handling
  • Handling Complaints
  • Complex Problem-Solving
  • Point of sale operation
  • Professionalism and Etiquette

Timeline

Waitress

Dumpling Palace
03.2022 - Current

Dental Assistant Trainee

Dentist@Clyde
02.2021 - 12.2021

Diploma - Dental Technology

Holmesglen Institute

Certificate III - Allied Health Assitance

Utrain

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Suraya Butler