Surechhi Lama
EAST PERTH,WA
Summary
Oversaw inventory management and custodial operations for commercial facilities, ensuring high standards of cleanliness in bathrooms and customer areas. Fostered teamwork and communication to enhance service delivery and operational efficiency. Delivered consistent, professional results in all tasks.
Overview
4
4
years of professional experience
Work History
Housekeeping Room Attendant
Intercontinental Hotel Perth
05.2025 - Current
- Ensured cleanliness and sanitation of assigned guest rooms following established standards.
- Inspected rooms for maintenance issues, reporting discrepancies to management promptly.
- Collaborated with team members to streamline cleaning processes and improve efficiency.
- Trained new staff on proper cleaning techniques and safety protocols to enhance performance.
Office Cleaner
Dimeo Cleaning Services
04.2022 - 10.2025
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Emptied trashcans and transported waste to collection areas.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
Waitress
Ramen Keisuke Tonkotsuking
10.2022 - 03.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Housekeeping Room Attendant
Metro Hotel
02.2022 - 03.2023
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Upheld hotel's high cleanliness standards, conducted deep cleaning tasks as scheduled.
Cashier
MacDonalds
04.2022 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
Education
Diploma - DIPLOMA IN HOSPITALITY
STANLEY COLLEGE
PERTH WA04-2025
Certificate IV - COMMERCIAL COOKERY
STANLEY COLLEGE
Perth, WA04-2024
Skills
- Achieved exceptional cleanliness of glass surfaces, enhancing overall facility aesthetics Improved customer satisfaction through meticulous attention to detail in glass maintenance Elevated operational efficiency by streamlining cleaning processes
- Achieved a consistently clean and welcoming environment by executing thorough vacuuming and dusting procedures
- Conducted regular mopping of floors to enhance overall facility appearance and sanitation
- Conducted detailed vacuuming of carpets, ensuring removal of dirt and allergens for improved indoor air quality
- Utilized various cleaning agents and tools to efficiently remove stains from diverse materials
- Conducted training sessions on safety procedures to enhance employee awareness and reduce workplace incidents
- Implemented waste disposal strategies focusing on efficient resource management and environmental safety
- Achieved high levels of customer satisfaction through meticulous carpet cleaning services Enhanced operational efficiency by implementing best practices in cleaning techniques Contributed to repeat business by delivering exceptional results in carpet maintenance
Timeline
Housekeeping Room Attendant
Intercontinental Hotel Perth
05.2025 - Current
Waitress
Ramen Keisuke Tonkotsuking
10.2022 - 03.2023
Office Cleaner
Dimeo Cleaning Services
04.2022 - 10.2025
Cashier
MacDonalds
04.2022 - 11.2022
Housekeeping Room Attendant
Metro Hotel
02.2022 - 03.2023
Diploma - DIPLOMA IN HOSPITALITY
STANLEY COLLEGE
Certificate IV - COMMERCIAL COOKERY
STANLEY COLLEGE