Sureeporn Buaphan
Rockdale,NSW
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry. Personable fast food professional demonstrating proven success in cultivating customer satisfaction and loyalty. Accustomed to utilizing strong attention to detail and commitment to quality to deliver excellent service. Detail-oriented food service professional with experience in [Job Title] role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Driven fast food Prep Cook with wide and diverse skill set. Offering [Number] years of quality performance in food service roles. Known for reliability, efficiency and best-in-class service.
Overview
9
9
years of professional experience
Work History
Office Cleaner
B.I.C Services Pty Limited
06.2020 - Current
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
- Boosted employee productivity by maintaining a clutter-free office space through efficient organization and waste disposal.
- Ensured a safe workspace by timely reporting of potential hazards or maintenance needs to management.
- Supported facility upkeep by properly washing windows and mirrors for improved appearance and visibility.
- Optimized resource usage by managing inventory levels of cleaning supplies and reordering when necessary.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Assisted in event preparation and cleanup for company meetings, conferences, or celebrations while adhering to strict deadlines.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Sanitized tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
- Prepared and maintained drink stations throughout catering events.
- Stored clean chafing dishes, tableware and platters after catering events to safeguard items and maintain consistent inventory.
- Maintained clean and safe work environment.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Inspected dishes and utensils for cleanliness.
Sandwich Hand
Soul Origin
09.2014 - Current
- Improved customer satisfaction by promptly and accurately preparing sandwich orders according to individual preferences.
- Reduced food waste with proper portion control and efficient use of ingredients during sandwich assembly.
- Enhanced teamwork by collaborating with colleagues to maintain a clean and organized work environment.
- Increased store hygiene, performing routine cleaning tasks such as sweeping, mopping, and sanitizing surfaces.
- Maintained food safety standards by adhering to proper storage guidelines for perishable items.
- Assisted in inventory management, monitoring stock levels, and notifying supervisors when supplies were running low.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Handled customer inquiries and suggestions courteously and professionally.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported management initiatives aimed at increasing revenue through the implementation of promotions or marketing strategies.
Sandwich Hand and Salad Hand
Split Leave Cafe
11.2019 - 01.2021
- Improved customer satisfaction by promptly and accurately preparing sandwich orders according to individual preferences.
- Reduced food waste with proper portion control and efficient use of ingredients during sandwich assembly.
- Enhanced teamwork by collaborating with colleagues to maintain a clean and organized work environment.
- Increased store hygiene, performing routine cleaning tasks such as sweeping, mopping, and sanitizing surfaces.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
Education
High School Diploma -
Australian Academy of Commerce -Sydney NSW
Sydney, NSW04.2021
High School Diploma -
Australian Pacific -Sydney NSW
NSW09.2019
Bachelor of Arts -
Kasetsart University
Bangkok,Thailand05.2010
Skills
- Vacuuming and Dusting
- Window Cleaning
- Quality Assurance
- Chemical Handling
- Time management
- Stocking supplies
- Light fixture cleaning
- Restroom maintenance
- Food Handling
- Quality Control
- Food Storage
- Teamwork Abilities
Languages
English
Professional Working
Thai
Full Professional
Timeline
Office Cleaner
B.I.C Services Pty Limited
06.2020 - Current
Sandwich Hand and Salad Hand
Split Leave Cafe
11.2019 - 01.2021
Sandwich Hand
Soul Origin
09.2014 - Current
High School Diploma -
Australian Academy of Commerce -Sydney NSW
High School Diploma -
Australian Pacific -Sydney NSW
Bachelor of Arts -
Kasetsart University
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