Sureerat Phantim
Merrylands
Summary
Detail-oriented and bilingual professional with extensive experience in customer service, inventory management, and food preparation. Proven ability to excel in fast-paced environments while maintaining high standards of quality and customer satisfaction. Skilled in using POS systems, managing cash transactions, and ensuring smooth day-to-day operations in both retail and food service settings. Adept at multitasking, problem-solving, and collaborating effectively within a team. Seeking to leverage these skills in an administrative or customer service role to contribute to organizational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
All Rounder
Pie Face Cafe
03.2024 - Current
- Prepared and assembled sandwiches and various menu items
- Assisted in making coffee for customers
- Provided excellent customer service, handling orders and ensuring a positive customer experience
- Operated POS (Point of Sale) systems to process transactions efficiently
- Managed cash register and handled transactions
- Demonstrated strong multi-tasking abilities by handling multiple tasks simultaneously, such as preparing food and serving customers.
Cashier
Halal Thai
- Greeted new customers, discussed specials, and took drink / food orders
- Informed customers about daily and seasonal specials
- Bussed and reset tables to keep dining room and work areas clean
- Met with chef to review daily specials and menu changes
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Customer Service /Sushi Cook
Christie's Seafood
- Prepared high-quality seafood, rice and ingredients for sushi
- Coordinated with front-of-house staff to ensure accurate order placement and timely delivery of finished dishes
- Maintained a clean and organized workstation, ensuring compliance with food safety standards
- Enhanced customer satisfaction by preparing visually appealing and delicious sushi dishes
- Coordinated with team members to prepare orders on time
- Maintained a clean and organized workspace, promoting a welcoming environment for customers
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Inventory assistant
Sydney Souvenirs
- Inventory Management: Proficiently managed and maintained accurate inventory records, ensuring seamless tracking of stock levels, restocking when necessary, and minimizing discrepancies
- Data Analysis: Utilized data analysis tools to generate reports and insights, enabling informed decision-making for inventory optimization and cost reduction strategies
- Team Collaboration: Collaborated effectively with cross-functional teams to coordinate inventory movements, conducted regular audits, and played a key role in maintaining an organized and efficient warehouse environment.
Customer Sales and Service
Merit Food Products Co.,Ltd
- Handled calls promptly and with courteous professionalism
- Maintained working knowledge of products, accounts, representatives, tools and systems
- Processed orders, service requests and applied information to customers
- Completed call documentation while speaking with customers
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports
- Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
Education
Advance Speaking and Writing course -
TAFE
Bachelor of education: Early Childhood Education -
Suan-dusit University
Skills
- Attention to Detail
- Teamwork
- Problem-Solving
- Adaptability
- Multitasking
- Product and Service Sales
- Shipping and Receiving
- English
- Thai
Certification
- Responsible Service of Alcohol (RSA)
Visatype
Partner Visa
Visastatus
Temporary Resident
Timeline
All Rounder
Pie Face Cafe
03.2024 - Current
Cashier
Halal Thai
Customer Service /Sushi Cook
Christie's Seafood
Inventory assistant
Sydney Souvenirs
Customer Sales and Service
Merit Food Products Co.,Ltd
Advance Speaking and Writing course -
TAFE
Bachelor of education: Early Childhood Education -
Suan-dusit University
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