Summary
Overview
Work History
Education
Skills
Timeline
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Suren Batzaya

Summary

Excelled in creating positive guest experiences and managing cash transactions with accuracy. Demonstrated strong team collaboration and problem-solving abilities, significantly enhancing operational efficiency. Motivated waitress, cashier with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Waitress

Ger House
02.2024 - 05.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Cashier

Market Shop
11.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Housekeeping Room Attendant

Four Seasons Hotel
11.2022 - 04.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors

Florist

Khaitan Flowers Shop
11.2019 - 01.2022
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.

Waitress

Good Guys Restaurant
01.2019 - 10.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

Barista Basic Certificate - Barista

Coffee Academy
Sydney, NSW
03.2024

GED -

Signet Institute of Australia
Sydney, NSW
02.2023

Bachelor of Science -

National University of Mongolia
Ulaanbaatar, Mongolia
05.2022

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Cash Handling
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving

Timeline

Waitress

Ger House
02.2024 - 05.2024

Cashier

Market Shop
11.2023 - 02.2024

Housekeeping Room Attendant

Four Seasons Hotel
11.2022 - 04.2023

Florist

Khaitan Flowers Shop
11.2019 - 01.2022

Waitress

Good Guys Restaurant
01.2019 - 10.2019

Barista Basic Certificate - Barista

Coffee Academy

GED -

Signet Institute of Australia

Bachelor of Science -

National University of Mongolia

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Suren Batzaya