Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Suren Batzaya

Summary

Excelled in creating positive guest experiences and managing cash

transactions with accuracy. Demonstrated strong team collaboration and

problem-solving abilities, significantly enhancing operational efficiency.

Motivated waitress, cashier with engaging personality and flexible

approach. Upbeat, friendly and anticipating customer needs to facilitate

enjoyable dining experiences.

Overview

5
5
years of professional experience

Work History

Ger House

Waitress
02.2024 - 07.2024
  • Handled high-pressure situations with composure, maintaining

excellent service standards even during busy shifts.

  • Exhibited strong multitasking abilities, balancing multiple tables and

orders while delivering prompt service.

  • Maintained clean and welcoming dining environment, ensuring a

positive guest experience.

  • Supported teamwork atmosphere among staff members through clear

communication and collaboration during shifts.

Greeted new customers, discussed specials, and took drink orders.

•Managed cash transactions accurately, ensuring proper change was

provided to customers as needed.

Market Shop

Cashier
11.2023 - 02.2024
  • Greeted customers entering store and responded promptly to

customer needs.

  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions

with excellent accuracy levels.

Four Seosons Hotel

Housekeeping Room Attendant
11.2022 - 11.2023
  • Removed bed sheets and towels from rooms and pre-treated stains to

maintain and restore linen condition.

  • Replaced used towels and other bathroom amenities such as

shampoo, paper towels, and soap.

  • Enhanced guest satisfaction by maintaining clean and well-stocked

rooms in a timely manner.

  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and

mopped floors

Good Guys Restaurant

Waitress
07.2021 - 09.2022
  • Handled high-pressure situations with composure, maintaining

excellent service standards even during busy shifts.

  • Exhibited strong multitasking abilities, balancing multiple tables and

orders while delivering prompt service.

  • Maintained clean and welcoming dining environment, ensuring a

positive guest experience.

  • Remained calm and poised when dealing with difficult customers or

during busy shifts.

Khaitan Flowers Shop

Florist
04.2019 - 09.2022


  • Managed daily opening and closing of florist shop to prepare for

incoming customers and balance payments

• Prepared potted plants and bouquets based on customer requirements.

  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions,

comprising weddings, funerals, and banquets.

Education

Advanced Diploma of Accounting

Australia Polytechnic College
Sydney, NSW
05-2024

Barista Basic Certificate

Coffee Academy
Sydney, NSW
03-2024

SCOTS ENGLISH COLLEGE
Sydney, NSW
02-2024

Bachelor of Science - Journalist

National University of Mongolia
Ulaanbaatar, Mongolia
05-2022

Skills

    Customer Service

    Strong multitasking

    Greeting guests

    Team Collaboration

    Cash Handling

    Customer Assistance

    Work Ethic and Integrity

    Patience and Empathy

    Time management skills

    Friendly, Positive Attitude

    Teamwork and Collaboration

    Problem-Solving

Languages

Mongolian
Native or Bilingual
English
Limited Working

Timeline

Ger House

Waitress
02.2024 - 07.2024

Market Shop

Cashier
11.2023 - 02.2024

Four Seosons Hotel

Housekeeping Room Attendant
11.2022 - 11.2023

Good Guys Restaurant

Waitress
07.2021 - 09.2022

Khaitan Flowers Shop

Florist
04.2019 - 09.2022

Advanced Diploma of Accounting

Australia Polytechnic College

Barista Basic Certificate

Coffee Academy

SCOTS ENGLISH COLLEGE

Bachelor of Science - Journalist

National University of Mongolia
Suren Batzaya