Surendar Joshi
Regents Park,QLD
Summary
Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Driver Trainer
Self-employeed
01.2023 - Current
- Car and HR DRIVER TRAINING
- Evaluated driver performance through ride-alongs, providing constructive feedback for continuous improvement.
- Facilitated effective communication between drivers, dispatchers, and management, promoting a cohesive team environment.
- Taught drivers how to drive, shift and back up trucks.
- Provided detailed reports on driver progress to management, supporting informed decisions regarding staffing needs and promotions.
HR Driver
Kangaroo Transport
01.2021 - 11.2022
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Concierge
215 Adelaide street
05.2017 - 12.2019
- Regularly carrying out elaborate security checks as per specific requirements
- Adhering to strict safety standards when ensuring all critical electronic and mechanical equipment are functioning properly in the building
- Escorting and instructing contractors regarding any maintenance work being undertaken
- Use of Siemens SiPass system for preparing reports, surveillance, issuing access and sending them to management
- Maintaining productive relationships with managers, government tenancies and other personnel involved.
Customer Service Assistant
Bargain Variety House
01.2015 - 11.2018
- Face-to-face contact with large amounts of customers each shift
- Engaged in suggestive selling and ensuring customer service and resolution of customer problems
- Assisting in the ordering of stock, according to market and customer needs
- Managing the store, ensuring the upkeep of various sections.
Administrative Officer Intern
Australian Property Centre
01.2018 - 03.2018
- Maintaining professional phone etiquette when dealing with clients
- Demonstrated problem-solving skills while managing client enquiries
- Utilizing RP Data (database) to determine potential sellers and buyers based on existing market trends
- Creating smartsheets for the firm based on information of converted customers
- Updating and maintaining company website to ensure customer information is up to date.
Customer Service Assistant
Pinnacle People
01.2016 - 01.2017
- Customer service at various venues and adapting quickly according to the type of venues provided.
Education
Course - Driver Trainer
ACTM
Brisbane, QLD08.2023
COURSE - Pest Control
MPL
05.2022
ACS Professional Year -
Indus Institute
Brisbane, QLD12.2018
Masters in I.T. (Information Technology) -
Queensland University of Technology (QUT), Gardens Point
Brisbane, QLD12.2017
Bachelor of Technology -
Lala Lajput Rai Institute of Engineering and Technology, P.T.U.
Jalandhar, Punjab12.2014
Skills
- Defensive Driving
- Driver Assessment
- Managing customer needs
- Emergency Procedures
- Maintaining Compliance
- Accident Prevention
- Vehicle Inspection
- Route Planning
Industrymemberships
2017-01-01, 2018-12-31, Australian Computer Society
References
Available on request.
Hobbies and Interests
- Adventure sports
- Cooking
- Travelling
Certification
- Driver Training
- Pest Management
Timeline
Driver Trainer
Self-employeed
01.2023 - Current
HR Driver
Kangaroo Transport
01.2021 - 11.2022
Administrative Officer Intern
Australian Property Centre
01.2018 - 03.2018
Concierge
215 Adelaide street
05.2017 - 12.2019
Customer Service Assistant
Pinnacle People
01.2016 - 01.2017
Customer Service Assistant
Bargain Variety House
01.2015 - 11.2018
Course - Driver Trainer
ACTM
COURSE - Pest Control
MPL
ACS Professional Year -
Indus Institute
Masters in I.T. (Information Technology) -
Queensland University of Technology (QUT), Gardens Point
Bachelor of Technology -
Lala Lajput Rai Institute of Engineering and Technology, P.T.U.
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