I am a dedicated with 14-plus years of combined experience as a customer service professional Solid computer literacy ( Microsoft, Excel, email, etc.) Exceptional communication skills to present points precisely and clearly Proven phone disciplines. Excellent client interaction and negotiation skills. Experience working with people from all different backgrounds and Circumstances. Proven team player, and independent worker. Excellent interaction skills to coordinate and work within a team. Solid problem-solving ability and analytical skills to solve problems efficiently. Proven ability to prioritize and work to a deadline. Excellent organizational and time management skills. A self-motivated and quick learner,dedicated, responsible, flexible, and punctual. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.