Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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SURESH SELVARAJU

Cobblebank,Vic

Summary

I am a dedicated with 14-plus years of combined experience as a customer service professional Solid computer literacy ( Microsoft, Excel, email, etc.) Exceptional communication skills to present points precisely and clearly Proven phone disciplines. Excellent client interaction and negotiation skills. Experience working with people from all different backgrounds and Circumstances. Proven team player, and independent worker. Excellent interaction skills to coordinate and work within a team. Solid problem-solving ability and analytical skills to solve problems efficiently. Proven ability to prioritize and work to a deadline. Excellent organizational and time management skills. A self-motivated and quick learner,dedicated, responsible, flexible, and punctual. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.

Overview

8
8
years of professional experience

Work History

PRIMARY CONNECT (Woolworth Group)

Wilson Security PTY.LTD
06.2022 - Current
  • Record all trucks entry and departure
  • Dealing with visitors and customers
  • Dealing with truck drivers
  • Data Entry (Excel)
  • PO Entry (VOQ)
  • Operating CCTV cameras
  • Use of Integrity Systems
  • External and Internal Patrol
  • Receiving Courier deliveries
  • Fire alarm and Fire Panel procedures (isolated & un-isolated)
  • Lock Down procedures
  • Fire Hydrant producers
  • Evacuation producers
  • Contractors indicate producers
  • Contractors/visitors pass the registry
  • Staff pass registry/Cleaner sign in & sign out key registry
  • End of shift report producers
  • Scheduling (Excel)

Melbourne Printing Centre

Wilson Security PTY.LTD
03.2022 - 06.2022
  • Operating CCTV cameras
  • Use of Integrity Systems
  • External and Internal Patrol
  • Receiving Courier deliveries
  • Fire alarm and Fire Panel procedures (isolated & un-isolated)
  • Lock Down procedures
  • Fire Hydrant producers
  • Evacuation producers
  • Contractors indicate producers
  • Contractors/visitors pass the registry
  • Staff pass registry/Cleaner sign in & sign out key registry
  • Dealing with visitors and customers
  • End of shift report producers
  • Dealing with truck drivers
  • Facilitated workshops on various topics related to academic writing, such as thesis development, citation styles, and research strategies.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Developed methods to motivate and engage students in learning.
  • Led tutoring workshops for groups of students with related tutoring needs.

Foxtel Melbourne

Wilson Security PTY.LTD
05.2021 - 03.2022
  • Check Emails and Message Books
  • Operating CCTV cameras
  • Use of Integrity Systems
  • External and Internal Patrol
  • Receiving Courier deliveries
  • Fire alarm and Fire Panel procedures (isolated & un-isolated)
  • Lock Down procedures
  • Fire Hydrant producers
  • Evacuation producers
  • Contractors indicate producers
  • End of shift report producers
  • Dealing with visitors and customers
  • Use VQC software enter and exit of vehicles
  • End of shift report producers
  • Staff pass registry/Cleaner sign in & sign out key registry.

Victoria Police

Wilson Security PTY.LTD
01.2021 - 05.2021
  • Make sure security equipment is in working order
  • Stop the entry of unauthorized people
  • Send a daily report to the Senior sergeant
  • Ensure all Police Officers wear all PPE
  • Make sure all officers sign in and out
  • Ensure Police officers follow the protocols.

Melbourne Airport

Wilson Security PTY.LTD
09.2015 - 01.2021
  • Work on the move around the ground site of the airport
  • Safeguard against theft and violence
  • Ensure the safety of property and people
  • Stop the entry of unauthorized people
  • Ability to react fast in an emergency and always be on alert for acts of violence
  • Make sure security equipment is in working order
  • Write details in case any accidents and damages occur
  • Write a daily report and checklist before starting duty
  • Make sure everything is under control
  • Control all transport (taxi, bus, etc)
  • We also have responsibility for unattended vehicles (I am an authorized person to issue infringement notices) and any unattended need information to the control room at all times and all 100% customer services.

Education

Certificate II in Security Operations -

Technical Advanced Training Pty.Ltd

High School Level 11 -

Malaysian Higher Education

Diploma in Automotive Management - Automotive Technology

Aust Wide Institute of Training
Melbourne, VIC
07.2011

Skills

  • Patient Assessment
  • Resource Mobilization
  • Verbal Communication
  • Time Management
  • Data Management
  • Supervision and leadership
  • Customer Service
  • Data Entry
  • Troubleshooting
  • Social Perceptiveness
  • Networking
  • Cultural Awareness

Languages

English
Tamil
Malay & Indonesia Malay

References

  • Mr. Suresh Ramani, Security Officer, Mss Security, 0416 267 779
  • Mr. Abdul, Security Manager, Wilson Security, 0430 853 499
  • Mr. Mohd.Yunus, Security Manager, SPSS Security, 0401 755 443

Timeline

PRIMARY CONNECT (Woolworth Group)

Wilson Security PTY.LTD
06.2022 - Current

Melbourne Printing Centre

Wilson Security PTY.LTD
03.2022 - 06.2022

Foxtel Melbourne

Wilson Security PTY.LTD
05.2021 - 03.2022

Victoria Police

Wilson Security PTY.LTD
01.2021 - 05.2021

Melbourne Airport

Wilson Security PTY.LTD
09.2015 - 01.2021

Certificate II in Security Operations -

Technical Advanced Training Pty.Ltd

High School Level 11 -

Malaysian Higher Education

Diploma in Automotive Management - Automotive Technology

Aust Wide Institute of Training
SURESH SELVARAJU