SURIN SHIN
Brisbane,QLD
Summary
With extensive experience in service jobs since high school, I have developed a strong sense of work efficiency, adaptability, and quick learning. I excel in fast-paced environments, effectively prioritizing tasks and handling high-pressure situations with composure. My ability to work swiftly and independently has allowed me to manage demanding roles seamlessly while maintaining excellent customer service.
Overview
6
6
years of professional experience
Work History
Manager
Indoor Golf Simulators
02.2024 - 02.2025
- Achieved the highest sales and membership sales since the store’s opening.
- Built a strong base of loyal customers, increasing their visit frequency.
- Became the preferred staff member for customers, even in my absence.
- Managed reservations and equipment independently in a fast-paced environment.
- Handled diverse customer requests with flexibility, ensuring zero complaints.
Waitress
Bar Pin
05.2020 - 05.2023
- Maintaining emotional composure , I adeptly handled various customers' demands
- Managed a busy section
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Ultra Sound Assistance
Hospital Cha Ultra Sound Assistance
11.2021 - 04.2022
- Adapted quickly at new equipment and new skills
- Versatile proficiency in handling diverse tasks
- Assisting with adult, neonatal, and medical procedures at hospital reception
- Assisted Radiologist, and Doctor with daily tasks, contributing to a well-organized and smoothly functioning unit.
- Managed inventory of supplies needed for daily operations while maintaining cleanliness standards within the workplace.
Waitress
Mibundang
02.2020 - 12.2020
- Collaborated with Kitchen staff and maintained accuracy
- Facilitating a smooth flow by working flexibly
- Strong multitasking abilities
Waitress
Sumo Sushi
03.2019 - 02.2020
- Efficiently delivered food orders and promptly addressing customer needs
- Welcomed guests professionally, leaving a positive first impression
Education
Bachelor - Computer Science
Inha Technical College
Goyang-si, Gyeonggi-do02.2020
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
English
Chinese
Korean
Timeline
Manager
Indoor Golf Simulators
02.2024 - 02.2025
Ultra Sound Assistance
Hospital Cha Ultra Sound Assistance
11.2021 - 04.2022
Waitress
Bar Pin
05.2020 - 05.2023
Waitress
Mibundang
02.2020 - 12.2020
Waitress
Sumo Sushi
03.2019 - 02.2020
Bachelor - Computer Science
Inha Technical College
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