Surjeet Sandhu
Craigieburn
Summary
Detail-oriented administrative expert with 12 years of experience in office operations and police administrative activities, 6 months administrative officer and Executive Assistant experience in the NDIS Quality and Safeguards Commission. Seeking a dynamic role to leverage advanced skills in a growth-focused organization. Proven track record in optimizing processes and enhancing workflow efficiency. Detail-oriented professional with a successful track record, aiming to contribute precision to diverse administrative functions and pursue continuous growth.
Overview
11
11
years of professional experience
Work History
Regulatory Compliance Officer
NDIS Commission
03.2025 - Current
- Played a key role in the successful completion of regulatory audits, providing necessary documentation and addressing any concerns raised by auditors.
- Served as a trusted resource for colleagues seeking guidance on compliance-related matters, fostering an environment of shared learning and continuous improvement.
- Conducted investigations into suspected violations of applicable laws or regulations, taking appropriate action to address any confirmed instances of noncompliance.
- Achieved regulatory compliance by developing and implementing effective policies and procedures.
- Implemented corrective actions in a timely manner following the discovery of non-compliance issues or areas requiring improvement.
- Developed risk assessment framework, enabling proactive identification and mitigation of potential regulatory concerns.
Administrative Officer
NDIS Commission
07.2024 - Current
- Email Management: Managed shared Outlook inbox with a heavy flow of incoming and outgoing communications, ensuring accuracy and timeliness.
- Report Preparation: Created and managed divisional reports to enhance operational efficiency.
- Stakeholder Engagement: Coordinated with internal and external stakeholders, ensuring clear and efficient communication.
- Diary and Travel Management: Scheduled and maintained the Deputy Commissioner’s diary, managed travel arrangements, and ensured timely briefing for meetings.
- Document Preparation: Prepared, printed, and executed copies of urgent documents for high-priority meetings.
- SharePoint Management: Maintained and updated the Regulatory Operations Division’s SharePoint site, ensuring accessibility and proper documentation.
- Newsletter Development: Designed and managed the monthly newsletter for the Deputy Commissioner’s office, showcasing key updates and engagement initiatives.
- Creative Skills: Applied advanced Microsoft Office skills to develop process workflows, enhance time management, and maintain DL lists for streamlined communication.
A/PSO SGT
Victoria Police
01.2021 - Current
- Communication and Coordination: Facilitating communication between officers in the field and the office. Coordinating information flow between different units within the police department.
- Report Preparation: Drafting and preparing reports summarizing incidents, investigations, and other relevant activities. Collaborating with detectives and supervisors to compile comprehensive reports for court proceedings or internal purposes.
- Training and Professional Development: Participating in training sessions to stay updated on departmental policies, procedures, and legal requirements. Enhancing skills and knowledge related to administrative tasks, technological tools, and law enforcement practices.
Acting Executive Assistant
NDIS Commission
10.2024 - 03.2025
- Executive Support: Provided high-level administrative support to the Deputy Commissioner, including managing complex schedules, preparing meeting briefs, and overseeing confidential communications.
- Travel Coordination: Organized travel plans and itineraries for senior leadership.
- Engagement: Acted as the key liaison between the Deputy Commissioner and team members, fostering open communication and collaboration.
Communications and Engagement Officer
Victoria Police
01.2020 - 01.2021
- Connecting with Community: Facilitating meaningful interactions, I build community relationships, address concerns, and foster collaboration for shared development.
- Organizing Outreach Programs: Implementing impactful outreach initiatives, I coordinate events, promote community involvement, and address residents' needs.
- Building a Collaborative Community: As a Community Engagement Officer, I actively contribute to creating a unified and engaged community for collective well-being and growth.
Occupational Health & Safety Officer
Victoria Police
01.2018 - 01.2020
- Ensuring Workplace Safety: Dedicated to creating a safe work environment, I implement and oversee safety protocols, conduct training, and assess risks to protect employees.
- Compliance and Regulations: I ensure adherence to occupational health and safety regulations, conducting audits, and providing guidance to promote compliance within the organization.
- Emergency Response Planning: Developing and coordinating emergency response plans, I prepare for and mitigate workplace incidents, fostering a secure and prepared work environment.
Senior Services Officer
Victoria Police
01.2016 - 01.2018
- Report Preparation and Documentation: I played a pivotal role in the preparation of reports, presentations, and documents essential for management, contributing to effective communication and decision-making processes.
- Record Keeping and Data Management: A key responsibility included maintaining accurate records and databases, emphasizing data integrity and confidentiality to uphold the highest standards of information security.
- Cross-functional Collaboration for Workflow Efficiency: Collaborating with cross-functional teams, I worked towards streamlining processes, enhancing overall workflow efficiency, and fostering a collaborative work environment.
Protective Services Officer
Victoria Police
01.2014 - 01.2016
- Data Entry and Record Keeping: Inputting and updating information into the police database, including crime reports, incident records, and other relevant data. Maintaining accurate and confidential records of ongoing investigations, arrests, and case updates.
- Administrative Support: Providing administrative assistance to police officers, detectives, and other law enforcement personnel. Assisting in the preparation and filing of legal documents, reports, and paperwork related to criminal investigations and court cases.
- Evidence Management: Handling and cataloging physical evidence collected from crime scenes. Ensuring proper storage, preservation, and documentation of evidence for court proceedings.
Education
Adv. Diploma - Primary Teaching
La Trobe University
01.2019
Adv. Diploma - Business Management
Brighton Institute of Technology
01.2010
Skills
- With a proven track record in administrative excellence, I excel in optimizing office processes, report preparation, crime data entry, case management, and record-keeping Proficient in advanced tools and Microsoft office software, I bring a keen analytical ability for data-driven decision-making Additionally, my strong communication skills ensure the clear conveyance of complex information Experienced in successful event coordination, I prioritize confidentiality in handling sensitive information
- Investigations skills
- Auditing processes
- Risk management
- Compliance reviews
- Attention to detail
- Time management
- Problem-solving abilities
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Limited Working
Timeline
Regulatory Compliance Officer
NDIS Commission
03.2025 - Current
Acting Executive Assistant
NDIS Commission
10.2024 - 03.2025
Administrative Officer
NDIS Commission
07.2024 - Current
A/PSO SGT
Victoria Police
01.2021 - Current
Communications and Engagement Officer
Victoria Police
01.2020 - 01.2021
Occupational Health & Safety Officer
Victoria Police
01.2018 - 01.2020
Senior Services Officer
Victoria Police
01.2016 - 01.2018
Protective Services Officer
Victoria Police
01.2014 - 01.2016
Adv. Diploma - Business Management
Brighton Institute of Technology
Adv. Diploma - Primary Teaching
La Trobe University
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