Summary
Overview
Websites
Work History
Education
Skills
Software
Timeline
Hi, I’m

SURJITH GADDAM

Data Analyst
Canberra,ACT

Summary

Driven Junior Data Analyst with a proven track record at Tech Xpertz, enhancing data accuracy and efficiency by leveraging skills in SQL Database and PowerBI Reporting. Excelled in creating impactful visual dashboards and optimizing SQL queries, demonstrating strong analytical capabilities and a commitment to driving business decisions. Showcased adaptability and teamwork, significantly contributing to project successes and operational improvements.

Overview

6
years of professional experience
7
years of post-secondary education

Websites

Work History

Tech Xpertz
Canberra, Australian Capital Territory

Data Analyst
05.2022 - Current

Job overview

  • Enhanced data accuracy by meticulously cleaning and organizing datasets for analysis.
  • Developed custom database objects, stored procedures and delivered application support.
  • Created maps, models, and templates for diverse projects.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Created data models to support decision-making processes.
  • Increased efficiency in data extraction by utilizing SQL queries for retrieving relevant information from databases.
  • Designed visually appealing dashboards in Power BI to provide insights into key business metrics.
  • Manage and carry out analysis of agreed data whilst complying with financial and legal requirements, responsibilities and obligations

Tech Xpertz
Canberra, Australian Capital Territory

Internship
11.2021 - 04.2022

Job overview

  • Optimized SQL queries for faster processing times, increasing overall productivity within the team.
  • Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
  • Enhanced data visualization capabilities for better decision-making with the use of advanced BI tools.
  • Performed routine tasks under direct supervision and within established procedures and guidelines.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations

Domino's Pizza
Mawson, Australian Capital Territory

Store Manager
02.2021 - 12.2022

Job overview

  • Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Motivate and coach team members to achieve performance targets and deliver exceptional customer service.
  • Conduct performance evaluations and provide feedback to employees.
  • Monitor and optimize store performance metrics such as sales, profitability, and customer satisfaction.
  • Develop and execute sales strategies to achieve store revenue targets.
  • Promote Domino's products and services to drive sales growth.

Domino's Pizza

Assistant Manager
02.2020 - 02.2021

Job overview

  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within store.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervise and coordinate activities of team members to ensure efficient and timely service.
  • Provide guidance, training, and support to team members to maintain high standards of performance.
  • Address customer inquiries, concerns, and complaints promptly and professionally.
  • Assist in creating employee work schedules to ensure adequate coverage.

Dominos Pizza Inc.

Team Member
02.2019 - 01.2020

Job overview

  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Contributed to positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.

Matrix Traffic And Transport Data
Melbourne, Victoria

Survey Technician
2018.10 - 2021.01 (2 years & 3 months)

Job overview

  • Supported survey project managers with accurate
    data analysis and insightful recommendations for
    improvement.
  • Conducted field surveys to collect data on roads
    features, boundaries and topography using various
    instruments and technologies.
  • Maintain detailed records of survey activities and
    ensure compliance with local, state and federal
    regulations.
  • Contributed to successful project outcomes through
    diligent preparation and execution of survey plans.
    Ensured high-quality deliverables by conducting
    regular quality checks on collected data.
  • Increased efficiency in data collection by utilizing advanced survey equipment and software.

Education

Charles Sturt University
Melbourne

Master Of Information Technology from Computer Networking/ Business Analyst
07.2018 - 07.2020

University Overview

Indus Institute
Canberra, ACT

Professional Year Program
03.2021 - 03.2022

University Overview

Jawaharlal Nehru Technological University
Hyderabad, India

Bachelor of Science from Computer Science And Engineering
10.2013 - 12.2017

University Overview

Skills

SQL Database Management

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Software

SQL

Microsoft365

PowerBI

Timeline

Data Analyst
Tech Xpertz
05.2022 - Current
Internship
Tech Xpertz
11.2021 - 04.2022
Indus Institute
Professional Year Program
03.2021 - 03.2022
Store Manager
Domino's Pizza
02.2021 - 12.2022
Assistant Manager
Domino's Pizza
02.2020 - 02.2021
Team Member
Dominos Pizza Inc.
02.2019 - 01.2020
Survey Technician
Matrix Traffic And Transport Data
2018.10 - 2021.01 (2 years & 3 months)
Charles Sturt University
Master Of Information Technology from Computer Networking/ Business Analyst
07.2018 - 07.2020
Jawaharlal Nehru Technological University
Bachelor of Science from Computer Science And Engineering
10.2013 - 12.2017

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SURJITH GADDAMData Analyst