Suroj Sitoula
Central Coast,NSW
Summary
Motivated Accountant proficient in MS Office and accounting software. Bringing years of hands-on experience managing payroll functions and maintaining accounts payables. Independent and self-motivated team player possessing outstanding mathematics and analytical abilities.
Overview
8
8
years of professional experience
Work History
Fresh Assistant Manager
woolworths group
Central Coast
02.2021 - Current
- Hired and trained team members to carry out department tasks.
- Performed cycle counts and monthly inventory audits.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Customer Service Team
coles group
Sydney, NSW
08.2018 - 10.2021
- Utilized active listening skills and asked open-ended questions to ascertain customer call needs.
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
- Implemented company processes to effectively resolve customer service issues.
- Attended job training to sharpen skills and keep informed of new products.
Finance Officer
royal group pty.ltd.
Kathmandu, Nepal
02.2015 - 06.2018
- Worked with senior management to define standards, policies, procedures and organizational enhancements to meet company goals for finance.
- Evaluated budget plans and current costs to project trends and recommend updates.
- Oversaw monthly, quarterly and annual financial reporting while developing annual operational budget and five-year projections.
- Managed company-wide budgets, payroll, accounting and other financial operations.
- Prepared accounts and conducted audits according to regulatory requirements.
Education
Master of Professional Accounting - Accounting
Holmes Institute
Sydney03.2021
Master of Business Adminstration - Business
Holmes Institute
Sydney03.2021
Bachelor of Business Studies - Accounting And Business
Tribhuvan University
Kathmandu02.2018
Skills
- Project Planning
- Business Analysis and Reporting
- Budget Management
- Customer Service
- Computer Skills
- Invoice Processing
- Cash Analysis
- Financial Controls
- Payroll Management
- Journal Entry Preparation
- Financial Statements
- Accounting Records Analysis
- Audit Preparation
- Accounting Software Systems
- Account Reconciliation
- Accounts Payable
references
- provided upon request
Timeline
Fresh Assistant Manager
woolworths group
02.2021 - Current
Customer Service Team
coles group
08.2018 - 10.2021
Finance Officer
royal group pty.ltd.
02.2015 - 06.2018
Master of Professional Accounting - Accounting
Holmes Institute
Master of Business Adminstration - Business
Holmes Institute
Bachelor of Business Studies - Accounting And Business
Tribhuvan University
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