Summary
Work History
Education
Skills
Websites
Timeline
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Suruchi Saini

Adelaide,SA

Summary

Proven track record in enhancing guest experiences and streamlining operations, demonstrated during tenure at Lutheran Nursing Home. Expert in Food Service Management and adept at resolving customer complaints, ensuring satisfaction. Skilled in training staff and improving service delivery, contributing to a significant increase in client retention. Possesses strong communication and food handling abilities.

Work History

Hospitality Assistant

Lutheran Nursing Home
06.2024 - Current
  • Maintained exacting standards of quality and performance.
  • Identified and resolved customer complaints concerning food or lodging.
  • Increased clients by carefully training staff to be accountable and motivated through hands-on training.
  • Utilized strong communication skills to effectively resolve guest issues while maintaining professionalism.

Crew Member

MacDonalds
04.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Information Technology(cyber Security) - Information Technology

University of South Australia
Adelaide, SA
03.2027

High School Diploma -

Police D.A.V Public School
Punjab, India
04.2023

Skills

  • Team collaboration abilities
  • Project management experience
  • Critical Thinking Capabilities
  • Network administration knowledge
  • Strong Work Ethic
  • Customer Service
  • Creative Thinking
  • Teamwork and Collaboration

Timeline

Hospitality Assistant

Lutheran Nursing Home
06.2024 - Current

Crew Member

MacDonalds
04.2024 - Current

Bachelor of Information Technology(cyber Security) - Information Technology

University of South Australia

High School Diploma -

Police D.A.V Public School

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Suruchi Saini