Summary
Overview
Work History
Education
Skills
Disclaimer
Timeline
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Surya Prakash Reddy Mettu

Test And Repair Technician
truganina

Summary

Professional technician with solid background in testing and repairing electronic systems. Known for strong focus on team collaboration and ability to adapt to changing needs smoothly. Skilled in troubleshooting, diagnostics, and quality control, ensuring optimal performance and reliability. Valued for reliability and results-driven approach, consistently delivering high-quality outcomes.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work History

Test and Repair Technician

CTDI
08.2024 - Current
  • Receiving Units from Pre-Repair Testing:
    Collect tested electronic devices that have failed the initial quality check or functionality test.
    Verify the accompanying documentation (failure report, test results, job sheet).
    Log the incoming devices into the repair tracking system.
  • Visual Inspection and Initial Assessment:
    Perform a basic visual inspection for physical damage, loose components, or obvious defects.
    Check for signs of overheating, corrosion, water ingress, or mechanical stress.
  • Diagnostic Testing:
    Use specialized diagnostic tools (e.g., multimeters, oscilloscopes, logic analyzers) to identify internal faults.
    Run device-specific test procedures to isolate hardware or firmware issues.
  • Fault Identification:
    Analyze error codes, performance metrics, and device behavior to accurately diagnose the problem.
    Consult schematics, repair manuals, and technical bulletins if needed.
  • Repair Activities:
    Replace or repair faulty electronic components (e.g., resistors, capacitors, ICs, connectors).
    Perform soldering and de-soldering operations on PCBs (Printed Circuit Boards).
    Update firmware or reprogram devices if software-related faults are identified.
    Carry out mechanical repairs (e.g., replacing damaged housings or buttons).
  • Post-Repair Testing:
    Conduct a full functional test to verify that the issue has been resolved.
    Perform stress testing or burn-in testing if required to ensure long-term reliability.
    Compare post-repair performance against benchmark standards.
  • Quality Control:
    Validate that repaired devices meet company or client specifications.
    Escalate any units that fail post-repair testing to senior technicians or engineers for deeper analysis.
  • Documentation and Reporting:
    Complete repair logs accurately, detailing fault types, repair actions taken, and parts used.
    Update the repair status in the company’s ERP (Enterprise Resource Planning) or tracking system.
    Provide feedback to quality or engineering teams about recurring issues or design weaknesses.
  • Device Handover:
    Prepare and package the repaired unit for final QA inspection or direct return to the warehouse/client.
    Label repaired units clearly as "Repaired", "Awaiting QA", or "Unrepairable" (if applicable).
  • Tool and Workspace Maintenance:
    Calibrate and maintain repair tools and test equipment according to schedules.
    Keep the workstation clean, organized, and compliant with ESD (Electrostatic Discharge) safety standards.
  • Safety and Compliance:
    Follow all WHS (Workplace Health and Safety) protocols.
    Handle devices containing batteries, capacitors, or other hazardous components safely.
  • Enhanced product quality by conducting comprehensive test procedures on electronic equipment.
  • Adhered to industry best practices while performing tests on complex electronic systems to ensure reliable results.
  • Maintained detailed records of tests performed, issues identified, and corrective actions taken for future reference.
  • Reduced repair time for devices by streamlining and optimizing troubleshooting processes.

Picker & Packer

Coghlan Melbourne PVT. LTD.
09.2022 - 06.2023
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Picked products for specific routes and estimated weight, height, and center of balance to calculate precise placements.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Handles diverse materials to achieve high-quality packaging standards and reduce risk.
  • Brings related experience and dedication to meet production and quality goals.
  • Determined professional with dedication to hard work and team player attitude.
  • Offers strong inventory management and product packaging abilities.
  • Diligent and reliable Hand Packer successful at handling high- volume, physically challenging work, standing for long periods and moving with ease.
  • Excellent physical stamina, teamwork capabilities and communication skills.
  • Dedicated to surpassing production goals and maximizing customer satisfaction every day.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Checked inventory and selected products from specific locations based upon availability.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Moved boxes and organized aisles to open floor space and enable forklift operators to move freely through the warehouse.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Inspected products before shipment and upon arrival to maintain best-in- class service quality and high standards of customer service.
  • Trained new employees on warehouse protocols and answered task- related inquiries to help with job role adjustment.
  • Increased daily productivity by 10 %.
  • Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.

Senior Process Executive

Cognizant Technologies Solutions
03.2018 - 04.2022
  • Worked on Data Compute tool to identify and verify Business Entities
  • To identify quality of product before processing to final process
  • Finding duplicates of Different business entities
  • Oversaw change management duties during new business process onboarding, reducing productivity interruptions.
  • Evaluated ongoing processes for enhancements and beneficial changes to best practices.
  • Collaborated with peers to measure ongoing process performance, enacting changes based on historical data.
  • Investigated basic issues and escalated more complicated concerns.
  • Generated monthly metric reports, interpreted results, and developed processes and solutions.
  • Determined change management needs and defined behaviors for effective program management.
  • Led methodology development to outline basic process parameters for operations.
  • Spearheaded organizational development efforts, incorporating macro- level business process enhancements.
  • Supervised meetings to maintain interdisciplinary communication of process weaknesses and performance.
  • Maintained a positive work environment by fostering open communication, providing constructive feedback, and recognizing team achievements.

Education

Master’s - Information Technology

Kaplan Business School
Docklands, VIC
09.2022 - 06.2024

Bachelors - Mechanical Engineering

Bharat Institute of Engineering And Technology
06.2013 - 06.2017

Skills

  • Quality controls
  • Product packaging
  • Barcode Scanners
  • Quality inspections
  • Order fulfillment
  • MS-Office: PowerPoint
  • MS-Office: Excel
  • Hardware repair
  • Diagnostic testing
  • Software diagnostics
  • Circuit analysis
  • Remote troubleshooting
  • Functional testing
  • Software debugging
  • Diagnostic tools
  • Battery testing
  • Test procedure development
  • Teamwork and collaboration
  • Parts replacement
  • Computer literacy
  • Problem-solving
  • Decision-making
  • Time management
  • Adaptability and flexibility
  • Problem-solving abilities
  • Technical understanding
  • Multitasking Abilities

Disclaimer

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Timeline

Test and Repair Technician

CTDI
08.2024 - Current

Picker & Packer

Coghlan Melbourne PVT. LTD.
09.2022 - 06.2023

Master’s - Information Technology

Kaplan Business School
09.2022 - 06.2024

Senior Process Executive

Cognizant Technologies Solutions
03.2018 - 04.2022

Bachelors - Mechanical Engineering

Bharat Institute of Engineering And Technology
06.2013 - 06.2017

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Surya Prakash Reddy MettuTest And Repair Technician