SURYA PRATAP KC
Registered Nurse
Edmondson Park
Summary
Dedicated Registered Nurse with a strong foundation in customer service, retail, and patient care, complemented by extensive nursing experience. Proficient in managing complex medical conditions and fostering patient recovery through compassionate care and evidence-based practices. Recognized for exceptional critical thinking abilities and effective communication skills, ensuring seamless collaboration within multidisciplinary teams. Committed to delivering high-quality healthcare and enhancing patient outcomes through a holistic approach to nursing.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Australian Border Force Officer (Casual)
Australian Border Force
04.2022 - Current
- Continuously monitoring the movement of the people and goods and managing border threats at the airport.
- Support collaboration with managers and executive staff and management of HR risks, compliance and issues.
- Update and maintain personnel and departmental records as appropriate.
- Communicate with and provide advice and recommendations to a wide variety of stakeholders on moderately complex-to-complex issues.
- Assess and process visa grants and cancellations and conduct Notice of Intention to consider cancellation (NOICC) interviews at the airport.
- Intuitive assessment of passenger arriving at the airport to ensure visa holders are well aware of their visa conditions.
- Undertake all the activities in relation to conducting X-rays, baggage search, Digital device examination (DDE) such as phone, laptops, iPad etc.
- Comply with and uphold all safety standards and report on any potential risks or non-compliance.
- Cultivate a high performance culture by setting an example for my team.
- Mentor, provide inductions and further training of staff across the unit.
- Display integrity, high ethical standards and maintain confidentiality and discretion within a high risk environment.
- Be agile, flexible and adaptable to new and evolving scenarios and changing priorities, and be responsible and accountable for decisions and actions.
Student Nurse at Medical Respiratory
Sutherland Hospital
05.2021 - 07.2021
- Work with a multidisciplinary healthcare team to deliver compassionate care to patients.
- Obtained and recorded patient's vital signs and weight documentation regularly.
- Developed therapeutic communications skills with multi disciplinary team, patients and their families.
- Medication administration as charted under RN's supervision.
- Assisted patients with ADL's, exam preparation, specimen collection. Received positive feedback from patients for my compassion.
- Supervised patient mobilization to prevent skin breakdown and falls.
- Facilitate patient's education for their self-care and awareness.
- Following hospital's policies and procedure appropriately.
Student Nurse Mental Health Unit (8 Weeks)
St George Hospital
03.2021 - 04.2021
- Monitor and record patient's vital signs and any changes related to their overall wellness.
- Responsible for care activities, goal and safety achievements of 2-3 patients every shift. Received frequent commendations from the preceptor for efficiency.
- Assessed, diagnosed, and planned care for patients.
- Developed therapeutic communications skills with medical team, patients and their families.
- Perform MSE assessment of patient.
- Medication administration as charted under RN's supervision.
- Monitor patient's physical and mental health progress and document it.
- Support and assist patients with their activities of daily living (ALD's).
- Developed time management skills with prioritizing task as per their urgency.
- Work as being a team player and a quick learner.
- Following hospital's policies and procedure appropriately.
Student Nurse at PB 4 East- Medical Oncology Ward
Prince of Wales Hospital
01.2021 - 01.2021
- Take patient's vital signs and document them using Emr.
- Developed therapeutic communications skills with medical team, patients and their families.
- Support and assist patients with their activities of daily living (ALD's).
- Provide assistant to nursing staffs as and when required for patient care and mobility.
- Work as being a team player and a quick learner.
- Following hospital's policies and procedure appropriately.
Student Nurse at Operation Theater
Liverpool Hospital
01.2021 - 01.2021
- Obtained and recorded patient's vital signs and weight documentation regularly.
- Developed therapeutic communications skills with multi disciplinary team, patients and their families.
- Assisted scrub nurse in preparation of instrument and equipment needed for a procedure.
- Use of sterile techniques whenever required.
- Work as being a team player.
- Following hospital's policies and procedure appropriately.
Console Operator (Night Shift)
CALTEX/AMPOL AUSTRALIA
12.2019 - 01.2024
- Attend to the console (Point of Sale) and customer service as required.
- Keep work area clean and tidy during and at the end of their shift.
- Work together as a team, adapt to the demands of the day and ensure all shift specific tasks are completed.
- Effective communication between staff to fulfil duties and customer requirements.
- Senior staff are to provide guidance to junior staff on shift and monitor/check their completion of assigned tasks.
- Be observant of overall site cleanliness and presentation and address issues or raise them with the appropriate person.
Banking Consultant
ANZ Bank
11.2017 - 02.2020
- Prioritize workload plus multi-task in quick environment with special organizational skills during maintaining detailed attention.
- Ensure to market and sell retail bank products plus services to prospective customers.
- Analyze current client's needs plus cross sell added services and products.
- Ensure to demonstrate ability related to policies, methods, products plus services related to teller as well as new account transactions.
- Present enthusiasm about retail bank's products plus services when interacting with existing and potential customers.
- Involve in marketing and sales activities to meet branch sales objectives and goals.
- Present exceptional customer service to acquire customer satisfaction, maintenance and increase sales.
- Develop and maintain professional relations with all retail partners to manage bank's professional reputation.
- Ensure to process all teller transactions, balance cash drawer appropriately and open new accounts.
- Achievement: Outstanding Customer representative in Branch March 2019
Store Manager
Liquorland
01.2015 - 11.2017
- Lead, coach and develop my team.
- Take a one team approach to meet sales targets, cost control and rostering.
- Inspire customers through presentation, merchandising and stock management.
- Always look to simplify process to meet audit and compliance standards.
- Pricing based on weight and produce type.
- Preparing inventory and sales.
Assistant in Nursing (Training - 2 Weeks)
Angilican Retirement Village
05.2016 - 05.2016
- Provide direct patient care and assistance with activities of daily living such as personal hygiene, dressing, mobilisation, toileting and eating and drinking following the individual’s care plan.
- Utilisation of lifting and mobilising aids appropriate for patients, pressure reducing mattresses and other clinical devices used in nursing interventions.
- Provide assistance in repositioning the patient ensuring comfort and posture maintenance
- Promote and maintain a clean, comfortable and safe environment for patients, staff and visitors.
- Assist in the collection of clinical data by making observations on physical and psychological status, documenting appropriately and collaboratively reporting these to the registered nurse.
- Contribute to the operation of the shift by working co-‐ operatively and respectfully with members of the care team including Registered Nurses, Physiotherapists, Diversional Therapists and in teams.
- Maintaining safety of residents and staff by implementing site safety rules, reporting hazards or incidents, utilising safe manual handling techniques and participating in workplace consultation activities.
- Ensure residents optimal physical comfort by assisting with showering, dressing, eating, medication administration and other care as determined by individual needs.
- Ensure tasks required of the position are conducted in a timely manner, with completion prior to shift handover.
Cellar Manager
Greengate Hotel
02.2014 - 01.2016
- Full control of order process of beverage liaising with the reports provided.
- Deliver excellent customer service, at all times, ensuring guests' comfort and safety.
- Control and manage all new credit application accounts, sales ledger management and payment administration.
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities.
- Be accountable for all relevant product delivery and stock management (mainly, laundry, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation.
Duty Manager/Cellar Supervisor and Bar Staff
Jackson on George
01.2009 - 01.2014
- Responsible for managing a large range of Alcohol products.
- Providing exceptional service to customers in a fast-paced busy environment.
- Lead and manage a team and maintain great standards.
- Managing stock and leading a team.
- Work in a given Time Frame.
- Employment of the year 2010
Education
Bachelor of Nursing -
UNIVERSITY OF TASMANIA
09.2023
Masters in accounting (MA) - Major in Auditing, Accounting & Financial management
Victoria University
01.2013
Graduate Diploma in Professional Accounting - GDPA
Victoria University
01.2013
Advanced Diploma - Business Management
Australian Pacific
01.2011
Bachelor of Business administration (BBA) - Major in Human Resource Mgmt., Account & Finance
Purbanchal University
01.2007
Skills
- Strong verbal and written communication
- Organizational prioritization skills
- Commitment to professional standards
- Collaborative decision-making
- Effective team engagement
- Clear and concise reporting and documentation
- Cross-cultural understanding
- Prioritization and scheduling
- Adaptability and flexibility
- Organizational skills
Certification
First Aid Certificate (Current)
Interests
Photography, Music, Sports (Cricket, NRL, AFL, Tennis)
Timeline
Australian Border Force Officer (Casual)
Australian Border Force
04.2022 - Current
Student Nurse at Medical Respiratory
Sutherland Hospital
05.2021 - 07.2021
Student Nurse Mental Health Unit (8 Weeks)
St George Hospital
03.2021 - 04.2021
Student Nurse at PB 4 East- Medical Oncology Ward
Prince of Wales Hospital
01.2021 - 01.2021
Student Nurse at Operation Theater
Liverpool Hospital
01.2021 - 01.2021
Console Operator (Night Shift)
CALTEX/AMPOL AUSTRALIA
12.2019 - 01.2024
Banking Consultant
ANZ Bank
11.2017 - 02.2020
Assistant in Nursing (Training - 2 Weeks)
Angilican Retirement Village
05.2016 - 05.2016
Store Manager
Liquorland
01.2015 - 11.2017
Cellar Manager
Greengate Hotel
02.2014 - 01.2016
Duty Manager/Cellar Supervisor and Bar Staff
Jackson on George
01.2009 - 01.2014
Masters in accounting (MA) - Major in Auditing, Accounting & Financial management
Victoria University
Graduate Diploma in Professional Accounting - GDPA
Victoria University
Advanced Diploma - Business Management
Australian Pacific
Bachelor of Business administration (BBA) - Major in Human Resource Mgmt., Account & Finance
Purbanchal University
Bachelor of Nursing -
UNIVERSITY OF TASMANIA