Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Susan Agbede

Melton South,Australia

Summary

Highly skilled and motivated individual dedicated to improving people's lives and ensuring the highest level of care and attention for those under supervision. Extensive experience in providing hands-on support and delivery to vulnerable adults through initial and ongoing needs assessments. Expertise in working with individuals of all ages, including children, those with physical or learning disabilities, older adults, and their families or carers. Approach work with empathy and easily relate to individuals from diverse backgrounds. Currently seeking a challenging yet rewarding role in the care industry as part of a friendly and supportive team, where can contribute to making a meaningful difference in people's lives.

Overview

7
7
years of professional experience

Work History

DISABILITY SUPPORT WORKER

CONNECTING ABILITIES
03.2022 - 07.2024
  • Assistance with community access and recreational activities
  • Personal care (showering, toileting, and hygiene assistance)
  • Attending appointment with participant
  • Managing complex behaviour/ incident
  • Assisting with meal preparation and light domestic duties
  • Proper handover of shift and progress note completed.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained detailed records of patient progress, documentation of services and case notes.

HOME CARE WORKER

SALVATION ARMY COMMUNITY CARE
01.2021 - 03.2022
  • Assisting clients with holistic care and all activities of daily living i.e., toileting, showering, mouth care, feeding and bed making
  • Domestic assistance making sure their house is clean and tidy
  • Keeping cleared and detailed record of all roles delegated/assigned to me
  • Assisting clients with shopping and taking them for appointments
  • Good communication and understanding of my patient needs
  • Excellent knowledge of hygiene and certificate in First Aids
  • Good understanding of diversity of religion and cultural belief.

CORRECTIONS OFFICER

DEPARTMENT OF CORRECTIONS
01.2019 - 03.2020
  • Giving support and encouragement to prisoners to address their needs
  • Supporting prisoners who are about to be released or resettled
  • Carrying out policies and projects within the prison grounds to reduce re offending by prisoners
  • Keeping an eye out for prisoners who are likely to self-harm themselves
  • Reporting any matters of concern to the prison authorities
  • Ensuring that cleanliness and hygiene standards are maintained
  • Searching prisoners and their cells, as well as members of the public at visiting times
  • Securely storing the prisoner’s property
  • Monitoring vulnerable prisoners.

SUPPORT WORKER

ODYSSEY YOUTH RESIDENTIAL
06.2017 - 12.2018
  • Understanding and managing challenging behaviours policy/procedure
  • The therapeutic community
  • Stocks are replenished from store areas
  • Safe environment documentation is completed
  • All movement of residents in the night is recorded in the staff log
  • Well ordinated and co-ordinated team
  • Good communication and understanding of my client needs
  • Good understanding of diversity of religion and cultural belief
  • Write shift note at the end of my shift
  • Proper handover after my shift.

Education

Skills

  • Reliable and honesty
  • Excellent customer care and teamwork among my colleagues
  • Good oral and written communication skills
  • Ability to motivate team to achieve set goals
  • Ability to catch up with minimal tutoring
  • Ideas, Problem solving, teamwork, evaluation, and innovation
  • Ability to work under pressure and tight reporting schedule
  • Trained First Aider with Certificate
  • Sound computer knowledge
  • Ability to work with little or no supervision
  • Good analytical and interpersonal skills
  • Maintaining accurate records
  • Strong work ethic and desire to succeed
  • Housekeeping and meal preparation

References

on request

Timeline

DISABILITY SUPPORT WORKER

CONNECTING ABILITIES
03.2022 - 07.2024

HOME CARE WORKER

SALVATION ARMY COMMUNITY CARE
01.2021 - 03.2022

CORRECTIONS OFFICER

DEPARTMENT OF CORRECTIONS
01.2019 - 03.2020

SUPPORT WORKER

ODYSSEY YOUTH RESIDENTIAL
06.2017 - 12.2018

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Susan Agbede