Susan Arthur
Montmorency,Victoria
Summary
An experienced administration assistant and a leader in self advocacy. Highly dependable, ethical and a reliable support for teams that implements creative problem solving and provides lived experience wisdom. Works effectively with teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Community Impact Support Officer
Banyule City Council
12.2022 - Current
- Supported with providing social research to raise awareness and inform Council of key community needs, issues and trends
- Assisted with distributing relevant social research information across the organisation using accessible channels
- Supported the Community Impact Team to progress key projects that deliver on the Inclusive Banyule Plan including supporting the Disabilities Services Network
- Assisted with general administration duties as required across the team as required
- Contributes to internal director reporting
- Ensured a child safe environment and contribute to a culture of child safety by fulfilling the responsibilities and requirements of Council’s Child Safe Policy and procedures
- Communicated with internal and external stakeholders such as contractors, academic and peak body institutions, and other organisations as relevant to project tasks.
Founder and Peer Worker
Positive Powerful Parents
01.2012 - Current
- Organising and running groups for parents with an intellectual disability
- Delivering training to organisations who work with parents with an intellectual disability
- Supporting the development of groups for parents who have an intellectual disability in Queensland and New South Wales
- Supported people with self-advocacy to build confidence with tinier understanding of human rights
- Committee member.
Education
Cert II in Business & Administration -
Ascendence Pty Ltd
2003
Cert I in Work Education -
Ascendence Pty Ltd
2002
Skills
- PERSONAL QUALITIES
- Effective communication skills and confident public speaker
- Professional phone skills and etiquette
- Strong leadership skills
- Attention to detail
- Excellent time management
- Excellent customer service
- Easily adaptable
- Confident with Microsoft Office suite
- Great team working skills
- Ability to work autonomously
Additional Information
- Awards , The Inspire Award 2016 – Victorian Office of the Public Advocate’s Best Achievement in Disability Advocacy Runner Up for the Brenda Gabe Award in 2014 - Women with Disabilities Victoria
Timeline
Community Impact Support Officer
Banyule City Council
12.2022 - Current
Founder and Peer Worker
Positive Powerful Parents
01.2012 - Current
Cert II in Business & Administration -
Ascendence Pty Ltd
Cert I in Work Education -
Ascendence Pty Ltd
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