Susan Aseneka

• Developed comprehensive reports such as project plans, minutes and project documents to ensure on-time delivery for senior-management review and decision making.
• Monitored project progress using relevant tools such as Microsoft Project to ensure adherence to budgets and schedules.
• Contributed to a culture of continuous improvement by regularly reviewing and updating governance frameworks on the Kensington Site Project.
• Collaborated and sharing information with cross-functional teams and stakeholders to ensure alignment of governance practices with strategic objectives.
• Utilized financial software to prepare reports to assist in monitoring incident related costs and provided updates to stakeholders addressing concerns proactively.
• Led financial planning and analysis processes to enhance budget accuracy and forecasting.
• Facilitated stakeholder meetings to gather requirements and provide updates on project progress.

• Developed and implemented training programs for 123 returning officers to enhance staff capabilities and electoral processes.
• Evaluated training effectiveness through feedback surveys, making data-driven adjustments for continuous improvement.
• Led initiatives to streamline the online training program for local government electoral officers, improving efficiency and provided better interaction.
• Analyzed training needs assessments to identify any skill gaps and develop training solutions for staff.
• Coordinated logistics and maintained effective supplier relations with printing contractors and organized all printing of election packages, forms, ballot materials and training requirements to meet exact timelines.
• Developed engaging instructional materials such as presentations, handouts and interactive activities.
• Facilitated workshops and seminars on electoral policies, enhancing staff understanding of regulatory and compliance measures.
• Provided ongoing support and guidance to team members and assisted in resolving issues and offered comprehensive training on how to navigate systems.
• Developed professional Power Point training presentations embedded with Adobe Pro files, images and videos.

• Managed detailed project documentation to support transparency and accountability in electoral processes.
• Managed and supported approximately 50 staff across areas such as ballot paper count and the preferential system check.
• Implemented tracking systems for managing stakeholder communications and project updates
• Maintained compliance with federal, state and local election laws through regular audits and adherence to guidelines.
• Managed crisis response strategies during elections, effectively addressing unforeseen challenges to ensure smooth operations at the polling sites.
• Coordinated efforts across multiple stakeholder groups to ensure the successful execution of election events and processes.
• Implemented quality control measures, ensuring compliance with electoral regulations and improving accuracy in the vote counting process.
• Developed comprehensive election schedules, optimizing resource allocation for polling stations and minimizing on operational delays.

• Supervised multiple projects from start to implementation by prioritizing needs and delegating assignments. This included: facilitating stop and learn meetings with staff, supporting the learning and development team to create an improved onboarding induction program.
• Led cross-functional teams in executing initiatives that improve overall outcomes and stakeholder engagements.
• Maintained accurate documentation of all projects and documentation, facilitating efficient audit trails and future reference.
• Enhanced team collaboration through regular meetings,fostering a positive environment for increased productivity.
• Participated in brainstorming sessions and introduced a working group whose purpose was to generate innovative solutions which could potentially be incorporated into existing/new projects.

Achievement:

Introduced an improved efficient onboarding program for new employees. This was adopted and resulted in a 35% increase in user engagement over a 6-month period.

• Analyzed complex tax regulations and compliance requirements ensuring adherence to financial regulations.
• Managed a team of 6 interns who came to support the financial reporting team and assisted them with all queries and provided training to them
• Developed and maintained the schedule of regular compliance reporting, ensuring all staff were aware of service deliverables.
• Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns promptly.
• Collaborated with cross-functional teams to enhance accuracy and efficiency.
• Analyzed variances between actuals and forecasts, providing actionable insights for management decision making.
• Enhanced internal controls through regular reviews of procedures, mitigating risks associated with financial operations.
• Preparation of detailed tax returns for corporate clients enhancing accuracy and timeliness of submissions.
• Conducted thorough audits of financial documents, identifying discrepancies and recommending corrective actions to mitigate risks.
• Utilized advanced accounting software for data entry, reconciliation and financial forecasting tasks.
• Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.

• Established and managed relationships with external data providers and research vendors
• Sat with marketing team members to learn new tasks and determine the best tactics for solving challenges
• Worked within NAB's corporate model and tracked key performance indicators to measure NAB's business model and identified appropriate marketing channels
• Implemented and supervised 30 market research projects from start to finish with focus groups, surveys, campaigns and interviews
• Tracked campaign performance metrics, identifying areas for improvement and adjusting strategies as required
• Provided administrative support by maintaining databases, tracking projects, taking minutes and scheduling meetings
• Helped with planning and hosting of marketing events
• Researched and evaluated potential new markets and products