Susan Asskro
Sydney,Australia
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Employment Consultant
Wise Employment (DES)
Fairfield, NSW
03.2022 - Current
- Providing tailored support to job seekers to help them overcome barriers and find meaningful employment.
- Collaborating with local employers to source job opportunities and match candidates effectively.
- Assisting clients with resume writing, interview preparation, and job application strategies.
- Maintaining regular contact with clients and employers to ensure sustainable employment outcomes.
- Ensuring compliance with DES (Disability Employment Services) guidelines and organizational procedures.
- - Providing outstanding customer service, mentorship, relationship building and sales development to enrich customer's lives by supporting them into suitable, long-term employment
Medical Receptionist/all office around
Cheso Family Medical Practice
Chester Hill, Australia
11.2020 - Current
- Greeting and welcoming patients into the clinic
- Responding to a high volume of phone calls
- Scheduling and managing appointments and patients’ bookings
- Liaising with hospitals, GP’s, Referrers, etc.
- Ensuring compliance with regulations and managing the budget of the clinic
- Preparing weekly and monthly reports
- Billing patients invoicing and receipting
- Interpreting and requesting professional interpreters to No- English speaking patients
- Scanning, printing, faxing, and distributing mail
Business Development Team Assistant
Settlement Services International
Liverpool, Australia
02.2018 - 01.2019
- Produced ad hoc reports and documents for senior team members on weekly basis.
- Assisted BDM Team with document organization and dissemination during acquisitions.
- Responded to client requests via telephone and email and effectively answered questions and inquiries.
- Copied, logged and scanned supporting documentation and placed all information in client files.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Transferred and sent phone calls, guests and mail to correct staff members.
- Attended to office operations and required paperwork.
- Worked closely with manager to provide effective assistance for all aspects of business operation.
Customer Service
Greenvally Super Market
Fairfield
10.2016 - 08.2017
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma: Business Administration -
TAFE NSW - Granville
Granville, NSW01-2017
Certificate IV: Business Administration -
TAFE NSW - Granville
Granville, NSW01-2019
Certificate III: Advanced English For Academics -
Ultimo, NSW
Ultimo, NSW01-2016
Skills
Database administration
Meeting arrangements
Business administration
Administrative support
Customer service
Office administration
- Documentation skills
Timeline
Employment Consultant
Wise Employment (DES)
03.2022 - Current
Medical Receptionist/all office around
Cheso Family Medical Practice
11.2020 - Current
Business Development Team Assistant
Settlement Services International
02.2018 - 01.2019
Customer Service
Greenvally Super Market
10.2016 - 08.2017
Diploma: Business Administration -
TAFE NSW - Granville
Certificate IV: Business Administration -
TAFE NSW - Granville
Certificate III: Advanced English For Academics -
Ultimo, NSW