Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Susan Atong Maguet

Tarneit,Vic

Summary

Qualified support worker known for providing compassionate care and support to individuals with diverse needs. Demonstrated ability to assist clients in daily activities and emotional well-being, ensuring comfortable and safe environment. Proven skills in effective communication and problem-solving.

Overview

19
19
years of professional experience

Work History

Residential Key Worker

Mental Health Youth
07.2023 - 04.2024
  • Experience
  • Assisted clients for dressing and undressing whenever required
  • Analysed need of clients and help to go to bathroom if required
  • Coordinated with residents and assist to use all equipment and aids for immobile clients
  • Ensured neat and clean area for residents and help to make beds and tidy the room
  • Evaluate all care plans and facilitated changes if required
  • Maintain confidentiality of all client’s information
  • Experience
  • Devise and implement interactive programs targeted at achieving each patient’s individual needs and goals
  • Perform tasks related to patients’ personal hygiene and health
  • Assist patients with cooking, serving meals, housekeeping and shopping activities to ensure a healthy environment
  • Trained to provide CPR when needed and assist with physical and mental exercises
  • Counsel patients psychologically in order to bring about positive attitudes and to ward off depression
  • Perform routine activities of a clerical, paperwork, care notes and support
  • Fill progress notes and other relevant care documents for each care and support provision
  • Achieve outcomes which are clearly defined
  • Respond to enquiries
  • Assist senior employees with special projects
  • Prepare cash payment summaries, banking reports and bank statements, post journals to ledger etc
  • And apply purchasing and inventory control requirements
  • Provide secretarial support requiring the exercise of sound judgment, initiative, confidentiality, and sensitivity in the performance of work
  • Perform tasks of a sensitive nature including the provision of more than routine information, the receiving and accounting for moneys and assistance to clients
  • Assist in calculating and maintaining wage and salary records
  • Assist with administrative functions
  • Individually implement client skills and activities programmes under limited supervision
  • Supervising or providing a wide range of personal care services to residents
  • Individually develop and/or implementation of resident care plans or the planning, cooking, or preparation of the full range of meals under limited supervision
  • Possessing an appropriate qualification (as identified by the employer) and supervising the work of others (including work allocation, rostering, and providing guidance) as part of the delivery of care services
  • Perform regular administrative duties related to client support involving filing, recording, checking, and batching of accounts, invoices, orders, and maintenance of an existing records system
  • Engage in all direct/indirect and routine supervision.

AOD Support Worker

Williams House Youth Withdrawal Unit
04.2024 - Current
  • Provide high quality engagement, assessment, treatment and support services to individuals and their families, using best practice principles including Family Inclusive Practice and Dual Diagnosis Principles
  • Work with clients to review and implement their individual treatment plans in conjunction with the Intake and Assessment Team
  • Communicate and build supportive relationships with clients to assist them to make best use of their individual treatment plans and the program, and to make informed decisions about their future when they leave the service
  • Undertake other elements of discharge planning including harm reduction strategies, overdose prevention and education strategies
  • Provide input to clients’ discharge plans
  • Contribute to the provision of educational groups and other activities as part of the overall program and encourage clients to participate fully
  • Supervise clients, and participate in meal preparation, cleaning and other regular tasks, so that these tasks become part of the learning experience for clients
  • Uniting
  • Vic
  • Tas – Williams House

Residential Support Worker

VMCH-SDA Braybrook
07.2021 - Current

Disability Support Practitioner

Genu Karingal St Laurence Werribee
10.2012 - 10.2014

Assistant manager

Pagani Limited
03.2006 - 06.2007

Health Care Assistant

Northbridge life care trust

Education

and Family Welfare - undefined

Hammond Institute
January 2025

Certificate IV in Mental Health Genu Training - undefined

Turning Point Ltd
April 2024

Certificate in Alcohol and Other Drugs Skill Set - undefined

January 2023

Certificate IV in community Services - undefined

November 2021

Certificate in First Aid - undefined

June 2021

Certificate IV in Disability - undefined

EmployEase Limited
December 2018

Diploma Of Community Services - Case Management and Child, Youth

Skills

  • HIGHLIGHTS OF TRAININGS & EXPERIENCES
  • Personal Profile
  • Exceptional written and oral communication skills
  • Excellent Leadership qualities and Management skills
  • Works well in a team and equally independently
  • Enthusiastic, positive and self-motivated
  • Thrives under pressure and enjoys a challenge
  • Excellent critical thinking and decision making
  • Organizational and time management skills

Interests

  • INTERESTS & HOBBOES
  • Indoor Soccer, Television programs
  • Reading Novels and Magazine

Timeline

AOD Support Worker

Williams House Youth Withdrawal Unit
04.2024 - Current

Residential Key Worker

Mental Health Youth
07.2023 - 04.2024

Residential Support Worker

VMCH-SDA Braybrook
07.2021 - Current

Disability Support Practitioner

Genu Karingal St Laurence Werribee
10.2012 - 10.2014

Assistant manager

Pagani Limited
03.2006 - 06.2007

Health Care Assistant

Northbridge life care trust

and Family Welfare - undefined

Hammond Institute

Certificate IV in Mental Health Genu Training - undefined

Turning Point Ltd

Certificate in Alcohol and Other Drugs Skill Set - undefined

Certificate IV in community Services - undefined

Certificate in First Aid - undefined

Certificate IV in Disability - undefined

EmployEase Limited

Diploma Of Community Services - Case Management and Child, Youth

Susan Atong Maguet