Qualified support worker known for providing compassionate care and support to individuals with diverse needs. Demonstrated ability to assist clients in daily activities and emotional well-being, ensuring comfortable and safe environment. Proven skills in effective communication and problem-solving.
Overview
19
19
years of professional experience
Work History
Residential Key Worker
Mental Health Youth
07.2023 - 04.2024
Experience
Assisted clients for dressing and undressing whenever required
Analysed need of clients and help to go to bathroom if required
Coordinated with residents and assist to use all equipment and aids for immobile clients
Ensured neat and clean area for residents and help to make beds and tidy the room
Evaluate all care plans and facilitated changes if required
Maintain confidentiality of all client’s information
Experience
Devise and implement interactive programs targeted at achieving each patient’s individual needs and goals
Perform tasks related to patients’ personal hygiene and health
Assist patients with cooking, serving meals, housekeeping and shopping activities to ensure a healthy environment
Trained to provide CPR when needed and assist with physical and mental exercises
Counsel patients psychologically in order to bring about positive attitudes and to ward off depression
Perform routine activities of a clerical, paperwork, care notes and support
Fill progress notes and other relevant care documents for each care and support provision
Achieve outcomes which are clearly defined
Respond to enquiries
Assist senior employees with special projects
Prepare cash payment summaries, banking reports and bank statements, post journals to ledger etc
And apply purchasing and inventory control requirements
Provide secretarial support requiring the exercise of sound judgment, initiative, confidentiality, and sensitivity in the performance of work
Perform tasks of a sensitive nature including the provision of more than routine information, the receiving and accounting for moneys and assistance to clients
Assist in calculating and maintaining wage and salary records
Assist with administrative functions
Individually implement client skills and activities programmes under limited supervision
Supervising or providing a wide range of personal care services to residents
Individually develop and/or implementation of resident care plans or the planning, cooking, or preparation of the full range of meals under limited supervision
Possessing an appropriate qualification (as identified by the employer) and supervising the work of others (including work allocation, rostering, and providing guidance) as part of the delivery of care services
Perform regular administrative duties related to client support involving filing, recording, checking, and batching of accounts, invoices, orders, and maintenance of an existing records system
Engage in all direct/indirect and routine supervision.
AOD Support Worker
Williams House Youth Withdrawal Unit
04.2024 - Current
Provide high quality engagement, assessment, treatment and support services to individuals and their families, using best practice principles including Family Inclusive Practice and Dual Diagnosis Principles
Work with clients to review and implement their individual treatment plans in conjunction with the Intake and Assessment Team
Communicate and build supportive relationships with clients to assist them to make best use of their individual treatment plans and the program, and to make informed decisions about their future when they leave the service
Undertake other elements of discharge planning including harm reduction strategies, overdose prevention and education strategies
Provide input to clients’ discharge plans
Contribute to the provision of educational groups and other activities as part of the overall program and encourage clients to participate fully
Supervise clients, and participate in meal preparation, cleaning and other regular tasks, so that these tasks become part of the learning experience for clients
Uniting
Vic
Tas – Williams House
Residential Support Worker
VMCH-SDA Braybrook
07.2021 - Current
Disability Support Practitioner
Genu Karingal St Laurence Werribee
10.2012 - 10.2014
Assistant manager
Pagani Limited
03.2006 - 06.2007
Health Care Assistant
Northbridge life care trust
Education
and Family Welfare - undefined
Hammond Institute
January 2025
Certificate IV in Mental Health
Genu Training - undefined
Turning Point Ltd
April 2024
Certificate in Alcohol and Other Drugs Skill Set - undefined
January 2023
Certificate IV in community Services - undefined
November 2021
Certificate in First Aid - undefined
June 2021
Certificate IV in Disability - undefined
EmployEase Limited
December 2018
Diploma Of Community Services - Case Management and Child, Youth
Skills
HIGHLIGHTS OF TRAININGS & EXPERIENCES
Personal Profile
Exceptional written and oral communication skills
Excellent Leadership qualities and Management skills
Works well in a team and equally independently
Enthusiastic, positive and self-motivated
Thrives under pressure and enjoys a challenge
Excellent critical thinking and decision making
Organizational and time management skills
Interests
INTERESTS & HOBBOES
Indoor Soccer, Television programs
Reading Novels and Magazine
Timeline
AOD Support Worker
Williams House Youth Withdrawal Unit
04.2024 - Current
Residential Key Worker
Mental Health Youth
07.2023 - 04.2024
Residential Support Worker
VMCH-SDA Braybrook
07.2021 - Current
Disability Support Practitioner
Genu Karingal St Laurence Werribee
10.2012 - 10.2014
Assistant manager
Pagani Limited
03.2006 - 06.2007
Health Care Assistant
Northbridge life care trust
and Family Welfare - undefined
Hammond Institute
Certificate IV in Mental Health
Genu Training - undefined
Turning Point Ltd
Certificate in Alcohol and Other Drugs Skill Set - undefined
Certificate IV in community Services - undefined
Certificate in First Aid - undefined
Certificate IV in Disability - undefined
EmployEase Limited
Diploma Of Community Services - Case Management and Child, Youth
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