Summary
Overview
Work History
Skills
Career Transition
References
Timeline
Generic

Susan Augier

Caringbah South,NSW

Summary

After a successful 30-year career in the corporate world, primarily within the Banking and Finance industry, I have decided to follow my heart and transition into a service-oriented role as a Personal Carer. Throughout my career, empathy and compassion have been my strongest attributes, enabling me to connect with my staff and stakeholders, build trust, and foster supportive environments. My goal is to apply these skills in a hands-on, meaningful way, providing quality, personalised care to individuals who need it most.

Overview

27
27
years of professional experience

Work History

Various Roles

Westpac Group St George Bank
Sydney, NSW
12.1995 - 02.2023

Senior Manager, Specialist Finance

Senior Business Analyst, Westpac Specialist Finance

Project Stream Lead, St George Commercial Finance

Relationship Manager, Westpac Equipment Finance

Team Manager, St George Settlements & Wholesale

Assistant Manager, Auto Finance Administration

Reconciliation Supervisor, Cheque Operations

Reconciliation Officer, Cheque Operations

Skills

People Leadership

Change Management

Transformational Change

Stakeholder Management

Project Management

Analytical thinking & Problem Solving

Interpersonal & Consultative skills

Detail-oriented & capable of delivering a high level of accuracy

Ability to Understand Delegated Objectives

Good Listening Skills

Communication (written and verbal)

Risk & Compliance

Coaching & Mentoring

Mindfulness & Wellness

Career Transition

Driven by a passion for helping others, I have decided to transition career as a Personal Carer. My first part-time job at 15 years of age was working in Aged Care Home and was one of the most enjoyable roles in my career which I did for 4 years before gaining full time employment in the Finance industry. In my career in corporate industry my strengths were in team support to provide individualised care, building trust and delivering comfort to those I serve. I am looking forward to bringing my dedication, ability to adapt, flexibility and personal skills to this meaningful work, and most of all to make a difference in the lives of those who need it most.

References

References available upon request.

Timeline

Various Roles

Westpac Group St George Bank
12.1995 - 02.2023
Susan Augier