Susan Belk

Albury Wodonga Health

05.2009 - 03.2022

Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Processed incoming and outgoing mail and packages according to established procedures.
Purchased and maintained office supplies.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Assisted with onboarding of new employees.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Proved successful working within tight deadlines and a fast-paced environment.
Worked effectively in fast-paced environments.

Summary