Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Susan Bettridge

Sydenham,Victoria

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Builders Cleaning

A&T Coatings P/L
Melbourne, Victoria
11.2020 - 12.2023

I have been working for A&T Coatings for approximately three years. In this time I was responsible for completing assigned jobs for completion of works ie complete cleaning so people could return to their homes after they were renovated or repaired.

  • Adhered to safety requirements by operating equipment and appropriately handling material.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
  • Cleaned or prepared construction sites to eliminate hazards.
  • Displayed high standards for quality workmanship and routinely double-checked work.
  • Demonstrated best safety practices working at heights and lifting various objects.

Beauty Salon Owner

Total Tan & Beauty
Melbourne, Victoria
11.2012 - 11.2019
  • Owning my own salon and employing approximately six staff, for twelve years.
  • Negotiated contracts with suppliers to ensure competitive pricing while maintaining quality standards.
  • Implemented new marketing strategies to increase visibility of the beauty salon in the community.
  • Oversaw day-to-day operations of the beauty salon ensuring smooth functioning of all activities.
  • Maintained inventory of tools, equipment, products, and supplies necessary for daily operations.
  • Established relationships with local vendors for product discounts and promotions.
  • Analyzed sales data to determine trends in demand for services or products offered by the salon.
  • Ensured compliance with state regulations regarding health codes and safety protocols within the salon.
  • Kept records for production, inventory, income, and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Recruited, hired, evaluated and disciplined service staff members.
  • Resolved customer complaints regarding worker performance or services rendered.

Education

Keilor Height High School
Melbourne, VIC

Skills

  • Site Maintenance
  • Contractor Oversight
  • Safety Enforcement
  • Labor Oversight

Affiliations

  • I am a hard working individual with the ability to balance a large number of tasks. I am a people person with a genuine love and care of our aging population.

Timeline

Builders Cleaning

A&T Coatings P/L
11.2020 - 12.2023

Beauty Salon Owner

Total Tan & Beauty
11.2012 - 11.2019

Keilor Height High School
Susan Bettridge