Susan Camilleri

• Manage and coordinate the Head of School's schedule, appointments, and travel plans accurately.
• Greet visitors warmly when visiting the executive team or reception.
• Conduct research on various subjects, policies, procedures, and child protection protocols for the Head of School and senior management personnel, ensuring compliance with all relevant laws, regulations, policies, procedures, and standards.
• Produce key documents like reports, presentations, agendas, and minutes for the executive team in a timely manner.
• Collaborate with the administrative team, human resources, and finance department to coordinate and execute special projects, including strategic planning, professional development, and Winter/Spring Festivals.
• Uphold a commitment to educational excellence by promoting and establishing an atmosphere of mutual respect and trust between students, faculty, and parents.
• Play a key role in facilitating the organisation of conferences, seminars, and other executive-directed events.
• Organise and execute board meetings by developing agendas, providing advance support materials, and recording accurate minutes, including the yearly Annual General Meeting.
• Maintain regular contact with and provide assistance to Board Directors, while also facilitating the induction of new members.
• Protect school confidentiality and business operations by adhering to strict confidentiality protocols.

• Assisted the General Manager in calendar scheduling, documentation, and relationship management
• Assisted General Manager with budget support for presentations at Board meetings.
• Maintained Board records and governing documents, handled Board communications, and assisted with Board elections and inductions
• Scheduled meetings, venues, and travel arrangements as required
• Foster positive client/customer engagements by maintaining a professional demeanor while fielding phone calls, conducting face-to-face interactions, responding promptly to emails and providing relevant information
• Contractor management for building up keep (builders, suppliers, cleaners, IT, grants)
• Created and updated work-related policies in collaboration with Board Directors and General Manager
• Ensured successful implementation of Safety Management System by overseeing emergency plans and building risk management.
• Managed HR administration including contract preparation, inductions, and training
• Facilitated the coordination and support of reception volunteers
• Assisted in grant management by ensuring adherence to guidelines, monitoring budget, and reporting.
• Engaged in additional tasks and responsibilities beyond job description as necessary.

Led the development of upscale townhouses in Mermaid Waters as part of a Business/Investor property venture.

• Identified suitable locations by researching the market and working closely with investors.
• Collaborated with Architects, town planners, and government bodies to secure designs and permits.
• Budgeting and arranging funding for financing.
• Successfully worked alongside builders to meet project deadlines and financial constraints.
• Maintained records of contracts, permits, and financials.
• Enhanced marketing and sales strategies through continuous communication with Real Estate agent.

• Managed administrative processes for the campaign office with efficiency.
• Worked closely with team members across multiple departments including PR, advertising and design teams.
• Responded promptly to customer inquiries received through emails or social media platforms.
• Maintained advertising calendar to keep projects on task and meet deadlines.
• Assisted with fundraising efforts, including event planning and donor outreach.
• Handled the registration process for Candidates with NSW Electoral Commission and all campaign materials
• Monitored contributions, maintained financial records and ensured compliance with relevant election board
• Coordinated meetings between candidates and stakeholders to discuss current campaigns or future initiatives.
• Oversaw an array of personal responsibilities, which encompassed running errands efficiently, handling housekeeping tasks meticulously, and facilitating seamless travel arrangements including accommodation reservations.

The Baby Makes 3 Health Promotion Program was honored with VicHealth's Outstanding Health Promotion Award due to its remarkable flexibility, innovation, and positive influence on health and quality of life in Victoria

• Appointed by Carrington Health to lead the startup, development, and management of a government-funded health promotion pilot for first-time parents.
• Coordinated the program across Victoria's public maternity hospitals, including Royal Women’s Northern Health, Western Health, Casey Hospital, and the North West Cluster of Maternal and Child Health Services.
• Managed planning, scheduling, and delivery across four major hospitals and seven local government agencies.
• Recruited, trained, and developed a team of up to 20 facilitators.
• Promoted growth of program with local government Maternal Child Health services in North West of Victoria.
• Ensured efficient operational setup at each site, monitored project delivery, and ensured adherence to hospital guidelines.
• Provided administrative support for the project and senior executive team, including document preparation, correspondence, report writing, procurement, financial record keeping, and compliance.
• Oversaw the operational setup at each site to ensure efficient project execution.
• Monitored project progress through regular meetings with internal and external stakeholders, evaluating success measures, collecting data, compiling statistics, and writing evaluation reports.
• Built and maintained productive relationships with internal and external stakeholders, including clients, partner organizations, funders, local government, and health professionals.
• Promoted and raised awareness of the project through public speaking engagements and professional development sessions for health professionals.

• Assisted families with in-home support, offering guidance on appropriate parenting decisions. Conducted assessments of family needs and created personalised service plans to support parents from culturally diverse backgrounds.
• Coordinated referrals to community resources such as housing, medical care, education.
• Maintained accurate records of client progress including documentation of services provided.
• Managed and conducted the Baby Makes 3 program, aiding new parents in developing positive relationships.
• Ensuring strict adherence to privacy protocols, I maintained confidentiality while handling reporting and data
• Worked with care team to assess client needs and discuss collaborative treatment efforts. Developed and maintained productive working relationships with key stakeholders
• Coordinated workshops, seminars, and initiatives to foster a culture of healthy living among families.

• Scheduled appointments for patients both in person and over the phone.
• Conducted follow-up calls to assess patient progress post-treatment.
• Ensured cleanliness of equipment used during treatments.
• Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
• Accurately entered data into computer systems related to patient visits or treatments received.
• Greeted patients, verified insurance and collected co-payments.
• Assisted in the development and implementation of office policies and procedures.
• Maintained patient records and updated information in the electronic health record system.
• Developed educational materials for patients on health and wellness topics.

Prior to having children, I worked as a High-Level Executive Assistant supporting C-suite executives in corporate finance and public relations. I managed complex executive schedules, coordinated high-stakes meetings and events, and facilitated seamless communication between the executive team and external stakeholders. I handled sensitive financial tasks, including budget oversight, financial reporting, and procurement, ensuring accuracy and compliance with corporate policies. Additionally, I crafted and reviewed public relations materials, managed media relations, and supported strategic communications to enhance the organisation’s public image and stakeholder engagement.