Susan Finocchiaro
Sydney,NSW
Summary
Detail-oriented Project Coordinator with expertise in stakeholder communication and project management. Proven ability to adapt and implement solutions that enhance team efficiency and project outcomes.
Overview
2026
2026
years of professional experience
Work History
Project Coordinator
Westpac
2024 - Current
- Coordinated project schedules and timelines for cross-functional teams.
- Facilitated communication between stakeholders and project teams.
- Managed documentation for project progress and compliance requirements.
- Assisted in budget preparation and expense tracking for projects.
- Supported risk assessment processes to identify potential project challenges.
- Developed and implemented a project tracker to meet and maintain standards.
- Ensure the project is aligned to TDS Governance Standards.
Registered Training Officer
Mcdonald's
Sydney , NSW
2019 - 2020
- Facilitated hands-on training workshops to enhance team skills and service quality.
- Adapted training strategies to accommodate diverse learning styles and needs.
- Reviewed and updated training programs to align with industry standards and trends.
- Created and maintained a database of employee training records.
Team Assistant
Commonwealth Bank of Australia
Sydney , NSW
2017 - 2019
- Provided administrative support to the team including scheduling meetings and managing calendars.
- Managed documentation and ensured compliance with company policies.
- Supported project management tasks and tracked progress using internal tools.
- Assisted in preparing reports and presentations for senior management.
- Assisted with onboarding new hires by providing training materials and orientation information.
Shift Manager
Mcdonald's
Lansvale, NSW
2013 - 2017
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Collaborated with management to implement new promotional initiatives effectively.
- Conducted regular quality checks on food items and service delivery.
- Handled customer complaints and resolved issues to maintain satisfaction.
- Enforced health and safety standards among staff and food preparation areas.
Skills
- Project management
- Training facilitation
- Attention to detail
- Adaptability
- Stakeholder communication
- Microsoft Office
- Managing Operations & Efficiency
Timeline
Project Coordinator
Westpac
2024 - Current
Registered Training Officer
Mcdonald's
2019 - 2020
Team Assistant
Commonwealth Bank of Australia
2017 - 2019
Shift Manager
Mcdonald's
2013 - 2017