Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Susan Gaire

Auburn

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

4
4
years of professional experience

Work History

Chef De Partie

Al Aseel
11.2022 - Current
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Maintained well-organized mise en place to keep work consistent.
  • Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.

Cleaning Supervisor

Super Care
03.2022 - 06.2024
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.

Chef

KAIZEN HOSPITAL (HOLROYD) PTY LYD
07.2023 - 12.2023

Customer Service Representative

The Garden Cafe
03.2020 - 05.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

High School Diploma -

Skyline International College
Burwood, NSW
07.2024

Skills

  • Kitchen Organization
  • Team Management
  • Food allergy understanding
  • Knife Skills
  • Stock making
  • Data Entry
  • Order Fulfillment
  • Assertiveness
  • Coordination

Languages

English
Professional Working

Timeline

Chef

KAIZEN HOSPITAL (HOLROYD) PTY LYD
07.2023 - 12.2023

Chef De Partie

Al Aseel
11.2022 - Current

Cleaning Supervisor

Super Care
03.2022 - 06.2024

Customer Service Representative

The Garden Cafe
03.2020 - 05.2022

High School Diploma -

Skyline International College

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Susan Gaire