Susan Gaire
Auburn
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Chef De Partie
Al Aseel
2022.11 - Current
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
- Maintained well-organized mise en place to keep work consistent.
- Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.
Cleaning Supervisor
Super Care
2022.03 - 2024.06
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
Chef
KAIZEN HOSPITAL (HOLROYD) PTY LYD
2023.07 - 2023.12
Customer Service Representative
The Garden Cafe
2020.03 - 2022.05
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Skyline International College
Burwood, NSW07.2024
Skills
- Kitchen Organization
- Team Management
- Food allergy understanding
- Knife Skills
- Stock making
- Data Entry
- Order Fulfillment
- Assertiveness
- Coordination
Languages
English
Professional Working
Timeline
Chef
KAIZEN HOSPITAL (HOLROYD) PTY LYD
2023.07 - 2023.12
Chef De Partie
Al Aseel
2022.11 - Current
Cleaning Supervisor
Super Care
2022.03 - 2024.06
Customer Service Representative
The Garden Cafe
2020.03 - 2022.05
High School Diploma -
Skyline International College
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