Susan Hiscock

• Reviewed patient files and records, including allergies, problems, medications and immunization statuses.
• Administered medication as directed by physician.
• Adhered to all resident lifting and safe lifting instructions and rules.
• Monitored progress and documented any patient health status changes, keeping healthcare team updated.
• Worked to improve and enhance patient lives through effective and compassionate care.
• Maintained clean, safe and well-organized patient environment.
• Assisted disabled clients in any way necessary to facilitate independence and well-being.
• Supervised daily activities and provided assistance when needed.
• Developed rapport to create safe and trusting environment for care.
• Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
• Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
• Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
• Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
• Enhanced patient well-being by providing personalized care and support tailored to individual needs.
• Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
• Monitored and assisted residents through individual service plans.
• Assisted patients with daily living activities, promoting independence and quality of life.
• Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
• Monitored patient health, reporting any changes or concerns to healthcare professionals promptly.
• Developed strong relationships with patients'' families, keeping them informed about progress and addressing concerns as needed.
• Implemented strategies for managing challenging behaviors in patients with dementia or other cognitive impairments.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Constructed cognitively stimulating activities.
• Organized and developed filing systems for important documents and personal information, maintaining accessibility for associated personnel.
• Mentored junior staff members on proper documentation techniques enabling more effective tracking of case progress.
• Answered phone calls promptly and professionally, directing callers to appropriate personnel.
• Trained new support assistants, sharing knowledge of company policies, procedures, and software systems.
• Managed phone and email correspondence.

• Performed bus driving duties while keeping student safety in mind to maintain good safety record.
• Transported passengers safely along prescribed routes according to tight schedules.
• Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
• Reported bus malfunctions or needed repairs.
• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

As an Aged Care/ Personal Care Worker I

• Help assist the client to stay in there own home and to live as independantly and safely as possible
• Assist in tasks they are unable to do for them selves
• Follow clients indicidual care plan
• Assist with Personal Hygiene / Showering
• Assist with medication
• Assist clients with there grocery shopping
• Food Preperation and meals
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Provided safe mobility support to help patients move around personal and public spaces.

• Trimmed and packaged meat for export