Summary
Overview
Work History
Education
Skills
Timeline
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Susan Hosking

Yarrabilba,Manager

Summary

Accomplished professional with a proven track record at Westpac Bank/St George Banks, excelling in Business and Home Loans. Helping customers with problem-solving with day to day banking and offering solutions for running of there business. Demonstrated ability to enhance team portfolio and revenue through strategic solutions and exceptional relationship management. Skilled in multitasking and ensuring high standards of customer service and support.

Overview

26
26
years of professional experience

Work History

Student

University Of Australia
04.2024 - Current

Currently studying Diploma of Criminology and Forensic at University of Australia.

Caregiver

Self Employed
04.2022 - 05.2024
  • Assisted client with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Take client to all doctors and specialist appointments.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the clients personal space.

Business Banking Manager

Westpac Bank/ St George Bank
01.1998 - 04.2022
  • Met with customers to assess needs and propose customised solutions.
  • Provided leadership and direction to grow team portfolio and increase revenue.
  • Structured and finalised Business and Home Loans for a my portfolio of customers.
  • Delivered exceptional experience and maintained productive relationships with area small and medium businesses.
  • Set up the 1st Business Broker Sector for Westpac Bank within Queensland.

Education

Certificate III Financial Services - Financial Planning

Performance Edge Systems
Brisbane, QLD
11.2011

Diploma of Financial Planning And Wealth Creation - Accounting And Finance

Securities Institute
Brisbane
07.2005

Bachelor of Accounting - Accounting And Business Management

Australian Institute of Managment
Brisbane, QLD
10.2000

Certificate III Business And Legal Studies - Business And Legal

TAFE Queensland - Bohle
Townsville, QLD
01.1991

Skills

  • Respectful and Compassionate
  • Time Management
  • Attention to detail
  • Elderly Care/giving medication
  • Problem-Solving
  • Multitasking and Organization
  • Daily living assistance
  • Strong Ethics

Timeline

Student

University Of Australia
04.2024 - Current

Caregiver

Self Employed
04.2022 - 05.2024

Business Banking Manager

Westpac Bank/ St George Bank
01.1998 - 04.2022

Certificate III Financial Services - Financial Planning

Performance Edge Systems

Diploma of Financial Planning And Wealth Creation - Accounting And Finance

Securities Institute

Bachelor of Accounting - Accounting And Business Management

Australian Institute of Managment

Certificate III Business And Legal Studies - Business And Legal

TAFE Queensland - Bohle
Susan Hosking