Susan Keighran
Bundaberg,QLD
Summary
Proven housekeeping expert with a track record of enhancing cleanliness and guest satisfaction at Econolodge Park Lane Motel. Friendly and reliable, well-suited for maintaining high standards of cleanliness and hygiene. Knowledge of cleaning techniques and safety protocols, with skills in using cleaning equipment and managing supplies. Dedicated to ensuring welcoming and pristine environment for guests.
Overview
11
11
years of professional experience
Work History
Motel Cleaner
Econolodge Park Lane Motel
02.2022 - Current
- Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
- Provided exceptional customer service when interacting directly with guests during room cleaning or responding to special requests.
- Assisted in training new team members on proper cleaning techniques, ensuring consistency in service quality across the motel.
- Maintained inventory levels for cleaning supplies, informing management when stock needed to be replenished.
- Effectively communicated with fellow staff members to coordinate daily schedules and prioritize urgent tasks.
- Promoted a healthy workplace atmosphere through effective communication skills among team members.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Changed bed linens and collected soiled linens for cleaning.
- Sorted, laundered and put away various laundry items.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Identified potential maintenance issues during routine cleaning tasks, reporting them to management for timely resolution.
- Ensured guest satisfaction by replenishing toiletries and linens in a timely manner.
Commercial Cleaner
VIVID Commercial Cleaning and Property Services
05.2020 - 01.2022
- Conducted thorough cleaning for enhanced hygiene in restrooms and break rooms.
- Operated cleaning machinery to achieve a polished finish on floors and carpets.
- Adhered to health regulations while using cleaning chemicals to protect residents and employees.
- Scheduled and completed cleaning projects on time to support operational needs.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Refilled soap dispensers and air fresheners in [Number] bathrooms.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Reduced spread of germs in communal areas, such as kitchens and bathrooms, by implementing rigorous disinfection practices.
- Maintained cleanliness and hygiene in office buildings, leading to enhanced work environment sanitation.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
House Cleaner
Bella Home Services
10.2019 - 04.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Washed and put away kitchen dishes, utensils and glassware.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Fruit Packer
Eden Farms
08.2014 - 12.2018
- Labeled boxes with product information and destination for accurate shipping.
- Inspected fruit for damage or spoilage before packing.
- Packed fruit into boxes, ensuring proper arrangement and safety during transport.
- Sorted and graded fruit by size and quality to meet packing standards.
- Increased productivity with the consistent use of high-quality packing materials and equipment.
Education
Certificate 3 Hospitality Food And Beverage
Bundaberg Tafe College
Bundaberg11-2001
High School Diploma -
Rosedale P-12 Campus
Rosedale, QLD11-1994
Skills
- Customer service
- Laundry skills
- Bathroom sanitation
- Housekeeping
Timeline
Motel Cleaner
Econolodge Park Lane Motel
02.2022 - Current
Commercial Cleaner
VIVID Commercial Cleaning and Property Services
05.2020 - 01.2022
House Cleaner
Bella Home Services
10.2019 - 04.2020
Fruit Packer
Eden Farms
08.2014 - 12.2018
Certificate 3 Hospitality Food And Beverage
Bundaberg Tafe College
High School Diploma -
Rosedale P-12 Campus
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