Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Susan Lane

Susan Lane

Bachelor Of Education In Early Childhood - Primary School Teacher
Bolwarra Heights,NSW

Summary

I have always loved teaching and will always appreciate how lucky I have been to shape young minds in a creative, enthusiastic and motivating environment. I made the difficult decision to resign a the end of 2021, but am eager and motivated to work in an industry that I am equally passionate about. I want to return to my position in retail and work for a company that reflects my personal style and beliefs!

Working at the Tree of Life is certainly an opportunity I would love to pursue. I have shopped their since I was in University and have passed down some of my clothes to my daughter's who attend University. One of my daughters, Grace Connell, actually works at for your company!

I am a easy going, happy person with excellent communication and problem solving skills. I would eagerly contribute to team success through hard work, attention to detail and excellent organizational skills. I would strive to have a clear understanding of each product and am willing to train in my own time.

I am motivated to learn, grow and excel within the company and am a reliable team member who is happy to lead when asked. I believe in protecting our environment, supporting programs that empower young women and educating others about the quality of products. I am not afraid to upsell and can establish relationships with customers easily and can work with them to locate a variety of products they will love. I understand there will be targets to be meet and I committed to achieving these.

Finally, I am always eager to learn new things and can be trusted to step up when needed. I have not been an assistant manager before (in retail) but the school I worked in only had 4 teachers and we had to learn how to develop, manage and present school documents and policies that are usually completed by executives.

I love the fee spirited, easy going and hippie ethos of the brand. I wear your clothing daily, even when I was teaching. The kids loved my 'crazy' pants and beads! My daughters and I all love your brand as well as your home decor items. Working for the Tree of Life would almost be like a right of passage for me!

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Full Time Class Teacher

Nillo Infants School, Department Of Education
Lorn, NSW
02.2011 - 12.2021
  • Planned and implemented integrated lessons to meet national standards.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
  • Graded and evaluated student assignments, papers and course work.
  • Collaborated with faculty to identify areas in need of further development with set targets with timelines. We established clear strategies that all staff followed and included in their daily teaching to reach set targets.

Sales Assistant

The Body Shop
Newcastle, NSW
01.1998 - 07.2000
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Maintained relevance and fluency on company offerings and industry trends.
  • Built relationships with customers and community to promote long term business growth.
  • Generated seasonal creative pitches for clients targeting various consumer groups.
  • Contributed to team objectives in fast-paced environment.
  • Worked independently with minimal supervision.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Liaised between clients and support team to quickly resolve issues.
  • Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Coached new sales staff on store policies and strategies for increasing revenue.
  • Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
  • Input credit and debit card payments in POS system to complete purchases.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Completed call reports, paperwork and on-going personal training by required deadlines.
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Presented professional image consistent with company's brand values.

Education

Bachelor of Education (Early Childhood) - Primary School Teacher

Newcastle University
Newcastle, NSW
02.1997 - 02.2001

Skills

Time management strength

Classroom expertise

Full complaint resolution

Classroom Organization

Classroom management understanding

Information Protection / Data Classification

Retail background

Retail experience

Retail materials management

Retail display setup

Retail merchandising specialist

Retail Sales

Complaint resolution

Administrative support

Professional telephone demeanor

Money handling abilities

Stocking and replenishing

Strategic sales knowledge

First Aid Certiciate, Emergeny Care Certificate

Interests

I enjoy fashion, decorating, camping, boating, bushwalks, catching up with girlfriends, yoga, mindfullness and learning about Indigenous culture

Timeline

Full Time Class Teacher

Nillo Infants School, Department Of Education
02.2011 - 12.2021

Sales Assistant

The Body Shop
01.1998 - 07.2000

Bachelor of Education (Early Childhood) - Primary School Teacher

Newcastle University
02.1997 - 02.2001
Susan LaneBachelor Of Education In Early Childhood - Primary School Teacher