Susan Lodge

THE BENEVOLENT SOCIETY

04.2014 - Current

Developed and maintained productive relationships with internal and external stakeholders to support increased business.
Liaised with staff to manage information, develop systems and compile reports using data to identify trends and take action to enhance performance.
Cooperated with health and safety policies and identified and controlled hazards for tasks, projects and activities.
Reported building and facility repairs, defects and security issues to contractors and monitored progress toward resolutions.
Collaborated with key stakeholders to identify and deliver quality enhancements.
Assisted in the recruitment process by reviewing resumes, conducting interviews, and providing recommendations for hiring decisions.
Coordinated IT support services for the office, addressing technical issues promptly while minimizing downtime for employees.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Maintained high levels of organization within the office space through regular supply inventory checks and proactive restocking efforts.
Processed purchase orders.
Managed team petty cash, purchase orders and account transactions.