Susan Mathew
Karalee
Summary
I see myself as a dynamic clinical education leader with a proven track record at Mater Health and Western NSW Local Health District, driving change management and enhancing operational efficiency. Expert in interprofessional collaboration and quality improvement, I have successfully developed my leadership skills to lead the Clinical Education team of the Mater Health.
Overview
2026
2026
years of professional experience
Work History
A/Director of Clinical Education
Mater Health
09.2025 - Current
- Extensive collaboration with leadership to identify skill gaps and design targeted development initiatives at an organisational level.
- Evaluate education effectiveness, ensuring alignment with Mater's policy and procedures and standards of best practices.
- Coordinated onboarding processes for new clinical Education Coordinators across the state, fostering a supportive learning environment, and creating a sense of support.
- Collaboration with LEAP (Digital Learning Platform team) to improve its reporting and analysis features, along with leading the team with over 300 clinical LEAP course reviews.
- Drive change management at an organisational level in collaboration with the concerned stakeholders in consultation with the executive leaders of Mater.
- Optimised simulation resource allocation across the state to support each hospital according to organisational priority.
- Foster accountability, performance, and alignment within teams to advance Mater's values, strategic goals, and commitment to excellence in healthcare education.
Education Coordinator - Critical Care (MPHB & MHB)
Mater Health
07.2024 - 08.2025
- Manage and oversee education across ICU, CCU, and CVU in both MPHB and MHB.
- Represent Clinical Education in the hospital-based Clinical Governance meetings.
- Implement a change management strategy at the hospital level for multiple wards
- Developed educational materials to enhance program engagement and effectiveness
- Lead, motivate and inspire a team of Clinical Facilitators, coordinating education priorities, clinical skills development, and simulation programs for all critical care areas.
- Deliver the Queensland Health Transition Program for novice staff in ICU, CCU, and CVU, supporting their clinical integration and competency development.
- Serve as an Advanced Life Support (ALS) Coordinator, ensuring staff maintain high standards in life support training and clinical readiness.
- Plan, coordinate, and facilitate a range of specialised critical care workshops, including ICU Study Days, Tracheostomy, Dialysis, Non-Invasive Ventilation (NIV), and Mechanical Ventilation workshops.
- Collaborate with state-wide ICU nurse educators to enhance our skill and knowledge among critical care nurses.
Education Coordinator - Inpatients MPHB
Mater Health
10.2023 - 06.2024
- Managed seven inpatient wards (Medical & Surgical) at Mater Private Hospital, leading a team of seven Clinical Facilitators .
- Planned and executed the annual education calendar and structured program rollouts for all wards.
- Coordinated and delivered training sessions, workshops, and in-service programs to enhance staff competency and clinical practice.
- Led simulation exercises and new graduate orientation programs , ensuring safe, effective, and evidence-based care.
- Participated in educational quality improvement initiatives , contributing to enhanced teaching methodologies and patient care outcomes.
District Clinical Nurse Educator
Western NSW Local Health District (WHSWLHD)
01.2018 - 12.2021
- Developed and implemented educational programs for nursing staff to enhance clinical competencies in the rural and remote MPHs.
- Lead, motivate and inspire a team of 12 Clinical Nurse educators covering over 8 rural and remote sites.
- Collaborated with interdisciplinary teams to design effective training modules tailored to clinical needs across the 33 sites under WNSLHD.
- Plan and design workshops and seminars on evidence-based nursing practices for ongoing professional development for the LHD (Local Health District).
- Analyzed educational outcomes to refine curriculum and ensure compliance with best practice with minimum education FTE resources.
- Utilized adult learning principles to adapt teaching methods according to individual learner needs and maximise skill and knowledge development.
- Implement change management through rollouts across the 33 sites with maximum time efficiency and sustainability.
Clinical Nurse Educator
Orange Health Service
02.2015 - 12.2015
- Plan, coordinate, and participate in in-service education programs , ensuring staff maintain up-to-date clinical knowledge and skills.
- Actively participate in or initiate Advanced Life Support (ALS), Basic Life Support (BLS), and Code Blue training as required.
- Provide guidance, mentorship, and support to new graduate nurses , facilitating their transition into clinical practice.
- Facilitate onboarding and orientation process as required.
Registered Nurse ICU
Orange Health Service
12.2012 - 2014
- Administered critical care treatments .
- Collaborated with interdisciplinary teams to develop and implement comprehensive care plans.
- Mentored junior nurses on ICU protocols, enhancing team performance and patient care quality.
- Led initiatives to improve patient safety standards, resulting in enhanced compliance with regulatory guidelines.
Registered Nurse
Lady Elizabeth Home and Hospital
2011 - 2012
- Administered medications, ensuring adherence to protocols and patient safety standards.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients.
- Educated patients and families on health management strategies and post-discharge care.
- Trained new nursing staff on clinical procedures and best practices for patient care.
Education
Masters in Clinical Education And Training - Nursing Education
University of Tasmania
TAS01-2024
Post Graduate Certificate in Critical Care - Nursing Education
University of Tasmania
TAS01-2015
Bachelor of Science in Nursing - Nursing
Kasturba Nursing College
Barkatulla University12-2009
Skills
- Leadership skills
- Lead Change at organisational level
- Interprofessional collaboration, negotiation and problem solving
- Relationship building
- Operational efficiency
- Quality improvement
Accomplishments
NSW State Recognition for the Project "Cultural package"
Languages
English
Full Professional
Malayalam
Full Professional
Hindi
Full Professional
Tamil
Limited Working
Interests
- Travel
- Camping
- Swimming
WNSWLHD Quality award - Project on Handover improvement
WNSWLHD Quality Project Nominee for the project “Handover through Patient Flow Portal”
· This project aimed at using Patient flow portal for shift handover.
NSW State Recognition for the Project - Cultural Package
NSW State Recognition for the
Project “Cultural Package “
· This package was developed by me for the new overseas employees of WNSWLHD to get acquainted with the rural and remote cultures of NSW.
Timeline
A/Director of Clinical Education
Mater Health
09.2025 - Current
Education Coordinator - Critical Care (MPHB & MHB)
Mater Health
07.2024 - 08.2025
Education Coordinator - Inpatients MPHB
Mater Health
10.2023 - 06.2024
District Clinical Nurse Educator
Western NSW Local Health District (WHSWLHD)
01.2018 - 12.2021
Clinical Nurse Educator
Orange Health Service
02.2015 - 12.2015
Registered Nurse ICU
Orange Health Service
12.2012 - 2014
Registered Nurse
Lady Elizabeth Home and Hospital
2011 - 2012
Masters in Clinical Education And Training - Nursing Education
University of Tasmania
Post Graduate Certificate in Critical Care - Nursing Education
University of Tasmania
Bachelor of Science in Nursing - Nursing
Kasturba Nursing College