Susan Parkins
Murrurundi
Summary
Versatile and compassionate professional with a background in care and hospitality, notably at Baptiscare Cowra. Excelled in providing emotional support and maintaining high standards of cleanliness, showcasing strong multitasking and patient care skills. Proven ability to adhere to health and safety compliance, enhancing workplace and client well-being. Experienced with operating and maintaining factory machinery to ensure smooth production flow. Utilizes problem-solving skills to troubleshoot and address issues promptly, maintaining high productivity levels. Track record of working collaboratively in team, ensuring adherence to safety protocols and quality standards.
Overview
2025
2025
years of professional experience
Work History
Factory Worker
DTL Timbers
01.2024 - 01.2025
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
Farm Hand
LPC Trading
05.2023 - 01.2024
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
- Enhanced farm safety by implementing updated protocols, reducing occurrence of accidents and injuries on farm.
- Conducted daily health checks on animals, swiftly identifying and addressing any signs of illness to maintain herd health.
- Observed animals and notified supervisor of signs of illness.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Oversaw feeding, watering and health monitoring of chicken stock, prioritizing health and wellness.
- Packaged egg products for shipment and additional processing.
Care Worker
Baptistcare Cowra
10.2020 - 04.2023
- Ensured timely administration of medication, following strict protocols to maintain patient safety.
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
- Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
- Enhanced patient well-being by providing personalized care and support tailored to individual needs.
- Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
- Offered respite care services for family members needing temporary relief while caring for their loved one.
- Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
- Monitored and assisted residents through individual service plans.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Assisted patients with daily living activities, promoting independence and quality of life.
Kitchenhand/Cleaner
Cowra Hotel
Oct2019 - Aug2020
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Followed food safety practices and sanitation guidelines.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
Cleaner
Jacquies Cleaning Services
11.2016 - 12.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
Education
Certificate 11 In Retail - Retail Management
TAFE NSW
NSW2002
Certificate 111 Business Administration - Business Administration
TAFE NSW
NSW1998
Year 10 Certificate -
Scone High School
Scone, NSW1993
Skills
- Customer service, Hospitality & service industry, Age care
- Multitasking and organization
- Strong attention to safe food handling procedures
- OSHA
- Patient care, Client confidentiality, Emotional support, Client transportation, Mobility assistance
- Care plan development, Behavioural management, Assessment skills, Problem solving
- Health and safety compliance
- Recreational activities, social engagement
- Respectful and compassionate, Cultural sensitivity
- Daily living assistance, Transportation assistance
- First aid and safety
- Dementia care, compassionate care, relationship building
- Flexible schedule
- COVID-19 safety policies, PPE equipment
- Medication administration, Medical record-keeping
- At-home care instruction, Client documentation, Incident reporting
Timeline
Factory Worker
DTL Timbers
01.2024 - 01.2025
Farm Hand
LPC Trading
05.2023 - 01.2024
Care Worker
Baptistcare Cowra
10.2020 - 04.2023
Cleaner
Jacquies Cleaning Services
11.2016 - 12.2018
Kitchenhand/Cleaner
Cowra Hotel
Oct2019 - Aug2020
Certificate 11 In Retail - Retail Management
TAFE NSW
Certificate 111 Business Administration - Business Administration
TAFE NSW
Year 10 Certificate -
Scone High School
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