Summary
Overview
Work History
Skills
Timeline
Generic

Susan Quinn

Summary

Hard worker and with the training provided a highly valued employee.

Organised, Approachable, Kind and Friendly.

Willingness to take on added responsibilities to work as a team.

Overview

25
25
years of professional experience

Work History

Stakeholder and Decision Maker

Philter Brewing Pty Ltd
  • Played a pivotal role as a major stakeholder and decision-maker in Philter Brewing Pty Ltd, one of Australia's most awarded craft beer companies
  • Philter Brewing has established itself as a prominent player in the Australian craft beer scene, earning widespread recognition for its exceptional quality and innovative brews
  • As a major stakeholder, contributed significantly to Philter Brewing's strategic direction, focusing on areas such as product innovation, market expansion, and brand development
  • Instrumental in driving the growth of Philter Brewing, which has led to its rise as the 11th largest brewery in Australia
  • Collaborated closely with the management team to implement sustainable practices and uphold the company's commitment to environmental responsibility
  • Through active involvement and strategic decision-making, played a key role in positioning Philter Brewing for continued success and market prominence in the Australian craft beer industry.

Receptionist

Jindabyne Holiday Park
02.2015 - 09.2019
  • Greeted incoming visitors and guests professionally and provided friendly, knowledgeable assistance.
  • Checked in guests accordingly with all paperwork, caravan park information etc
  • Most Friday and Saturday nights total guests would be up to 100 per night.
  • Ability to work well in a team environment.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Made bookings using QuickBooks reservation system.
  • Kept reception area clean and neat to give visitors and guests positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Caravan Park Manager - when assistance was required.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Assisted new employees by providing necessary training.

Executive

SJQ Contracting
01.2004 - 01.2009
  • Played a key role in the management and operations of SJQ Contracting, a family-owned business specializing in concrete and formwork services.

House Mother

Myself
01.1998 - 01.2004
  • Raising a Family

Payroll and Administration

Lend Lease
01.1995 - 01.1998
  • Worked in payroll and administration within the property sector at Lend Lease.

Skills

  • Attention to Detail
  • Friendly, Positive Attitude
  • Time Management
  • Customer Service
  • Flexible and Adaptable
  • Dependable and Responsible
  • Excellent Communication
  • Computer Skills
  • Organizational Skills
  • Calm Under Pressure
  • Problem Resolution

Timeline

Receptionist

Jindabyne Holiday Park
02.2015 - 09.2019

Executive

SJQ Contracting
01.2004 - 01.2009

House Mother

Myself
01.1998 - 01.2004

Payroll and Administration

Lend Lease
01.1995 - 01.1998

Stakeholder and Decision Maker

Philter Brewing Pty Ltd
Susan Quinn