SUSAN UTBER
Gisborne
Summary
Motivated customer focused employee committed to providing high quality service for superior customer experiences. Positive, infectious personality with excellent interpersonal and relationship building skills, improving customer satisfaction and loyalty Highly motivated and committed
Overview
40
40
years of professional experience
Work History
Practitioner Assistance
Liberty Health And Happiness
01.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Beauty Therapist
Self Employed
01.1984 - Current
- Educated clients on care processes and advised on further care and products.
- Created memorable customer experiences, adding bonus services and advise
- Provided personalized care packages for [Number] clients daily from skincare to overall relaxation techniques.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Designed skin, body and hair care packages for individual clients.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Education
Diploma of Viticulture - Viticulture
NMIT
Epping05.2012
Advanced Diplomer of Beauty Theropy - Beauty Theropy
South Yarra Beauty And Health
South Yarra07.1994
Skills
- CRM proficient
- Excellent Customer Care
- Methodical multitasking
- Outstanding verbal and written communications
- Patient Scheduling
- Reminder calls
- Medical Records Management
- Appointment Scheduling
- Good Telephone Etiquette
Timeline
Practitioner Assistance
Liberty Health And Happiness
01.2022 - Current
Beauty Therapist
Self Employed
01.1984 - Current
Diploma of Viticulture - Viticulture
NMIT
Advanced Diplomer of Beauty Theropy - Beauty Theropy
South Yarra Beauty And Health
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