Susan Younger
Seaford
Summary
Dynamic leader with a proven track record at Australian Unity, specializing in process improvement and collaborative team building. Excelled in driving sales growth and financial stability through strategic planning and effective leadership. Fostered strong partnerships and implemented cost-saving measures, enhancing operational efficiency and employee satisfaction. Skilled in problem-solving and continuous performance improvement, achieving significant organizational advancements.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
11
11
years of professional experience
Work History
Precinct General Manager
Australian Unity
08.2013 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, participated in setting budgets and expense controls to provide financial stability and long-term organizational growth.
- Achieved successful accreditation outcomes- initial and 3 yearly for both sites
- Ensured that all compliance requirements associated with local council food safety plans, work safe and other legislative requirements .
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
Bachelor of Nursing - Nursing
University of Tasmania
Hobart, TASGraduate Diploma- Cancer Nursing - Palliative Care - Nursing
University Tasmania
Hobart, TAS01-1990
Skills
- Collaborative Team Building
- Problem Solving
- Process Improvement Oversight
- Effective Team Collaborator
- Effective Leadership
- Strong Organizational Skills
- Continuous Performance Improvement
- Persistent Enthusiasm
- Implementation of Change Initiatives
- Leadership Continuity Planning
Accomplishments
Over the last 11.5 years I have been successful in commissioning 2 aged care facilities (102 and 127 beds respectively)whilst establishing a strong reputation of sites of excellence on the Mornington Peninsula.
Prior to this appointment my experience has been varied within aged care, community nursing and palliative care.
Timeline
Precinct General Manager
Australian Unity
08.2013 - 01.2025
Bachelor of Nursing - Nursing
University of Tasmania
Graduate Diploma- Cancer Nursing - Palliative Care - Nursing
University Tasmania
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