Susann Brizzolara
Sydney,NSW
Summary
Dedicated cleaning professional with extensive experience at ISS Facility Services, known for enhancing team productivity and client satisfaction through efficient cleaning techniques and strong problem-solving skills. Proven ability to implement safety protocols and maintain high standards of cleanliness, ensuring a safe and welcoming environment for all.
Overview
1
1
Certification
Work History
Cleaner
NSW Health
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaner/superviser
ISS Facility Services
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Collaborated with other supervisors to develop best practices and share knowledge across teams for continuous improvement efforts.
- Provided clear expectations for staff behavior and performance standards while maintaining open lines of communication regarding any concerns or suggestions they had about improving their work environment.
- Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
- Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
- Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and protocols.
- Established an effective preventative maintenance program for cleaning equipment, minimizing downtime and repair expenses.
- Assisted upper management in developing new business opportunities by participating in sales presentations showcasing our company''s unique capabilities as a top-notch cleaner supervisor service provider.
- Developed strong relationships with vendors, negotiating favorable contracts for supplies and equipment purchases.
- Mentored new supervisors, sharing my expertise in overseeing teams of cleaners and providing guidance on how to effectively manage their own staff members.
Food Service Worker
Karitane
Education
Year 10 Certificate - School
Ashcroft High School
Liverpool, NSWSkills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Reliability and punctuality
- Problem-solving
- Efficient cleaning techniques
- Interior and exterior cleaning
- Restroom sanitation
- Attention to detail
- Sanitation practices
- Dusting techniques
- Chemical handling
- Health and safety compliance
- Disinfection practices
- Waste management
- Window washing proficiency
- Physical stamina
- Professional appearance
- Quality control
- Health and safety regulations
- Quality assurance
- Laundry
- Waste disposal methods
- Laundry services
- Floor care expertise
- Complex Problem-solving
- Confidentiality awareness
- Stain removal techniques
- Recycling management
- Green cleaning practices
- Steam cleaning
- Hazardous material handling
- Supply inventory management
- Odor control methods
- Crew management
Certification
Chemical handling certificate
Superviser in third services certificate
Timeline
Cleaner
NSW Health
Cleaner/superviser
ISS Facility Services
Food Service Worker
Karitane
Year 10 Certificate - School
Ashcroft High School
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