Susanna Loverso
Carlton,VIC
Summary
Dedicated professional with a strong commitment to safety and empathetic understanding, honed as a Special Needs School Bus Driver at Ventura. Proven ability to resolve conflicts calmly while ensuring quality assurance in maintenance and effective team collaboration, resulting in enhanced student safety and satisfaction.
Experienced with safely transporting special needs students. Utilizes strong communication skills to address individual requirements efficiently. Knowledge of safety regulations and procedures ensures secure and supportive environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Special Needs School Bus Driver
Ventura Buslines
04.2024 - 04.2025
- Supported special needs students by effectively communicating with parents, teachers, and administrators regarding individual requirements.
- Reduced behavioral incidents through consistent enforcement of established rules and clear communication of expectations to students.
- Managed challenging situations involving student behavior with patience, empathy, and effective problem-solving skills that prioritized safety for all involved.
- Streamlined transportation processes by accurately documenting mileage logs, fuel purchases, and maintenance records.
License Tester
VicRoads
09.2022 - 11.2023
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
- Collaborated with development teams to resolve defects and improve the overall stability of applications.
- Streamlined bug reporting process, enabling quicker fixes and updates to software applications.
Sole Owner and Operator Cleaning Company
Cleantastic Commercial Cleaning
08.2001 - 07.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
BBA - Commerce
Deakin University
Melbourne, VIC05-1996
Skills
- Empathetic understanding
- Commitment to safety
- Calm conflict resolution
- Understanding of disability issues
- Customer support for passengers
- Passenger vehicle management
- Safe wheelchair lift usage
- Quality assurance in maintenance
- Effective team collaboration
- Prioritization and scheduling
- Routine inspection procedures
Certification
Working with Children Check
Current First Aid and CPR Certificate
Timeline
Special Needs School Bus Driver
Ventura Buslines
04.2024 - 04.2025
License Tester
VicRoads
09.2022 - 11.2023
Sole Owner and Operator Cleaning Company
Cleantastic Commercial Cleaning
08.2001 - 07.2022
BBA - Commerce
Deakin University
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