Summary
Overview
Work History
Education
Skills
Timeline
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Susanna Mathias

1/14 Carlisle Avenue,Balaclava

Summary

Talented Customer service representative with 1 year of experience into sales and handling cash in retail store.Good motivator with excellent customer service skills.Ability to balance multiple task simultaneously.Utilized personal skills and experience to bring positive spirit of professionalism to the work environment.Good people skills that enable others to feel comfortable in variety of situation.Passionate about helping customers and creating a satisfying experience.

Overview

1
1
year of professional experience

Work History

Customer Representative

More Supermarket
01.2022 - 01.2023
  • Shared best practice for sales and customer service with other team members to help improve the store's efficiency.
  • Received and processed cash and credit payments.
  • Developed knowledge about product and sales items to answer the customer questions.
  • Answered customers questions and addressed problems and complains in person and via phone.
  • Educated customers on product.
  • Helped customers select product that best fit their personal needs.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Education

Master of Science - Nutrition And Population Health

Deakin University
Melbourne, VIC
11.2024

Skills

  • Excellent customer service
  • Strong communication skills
  • Client development
  • Interpersonal skills
  • Fast learner
  • Good telephone etiquette
  • Sale expertise
  • Cash handling accuracy
  • Microsoft office skills

Timeline

Customer Representative

More Supermarket
01.2022 - 01.2023

Master of Science - Nutrition And Population Health

Deakin University

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Susanna Mathias