Susanna Mathias
1/14 Carlisle Avenue,Balaclava
Summary
Talented Customer service representative with 1 year of experience into sales and handling cash in retail store.Good motivator with excellent customer service skills.Ability to balance multiple task simultaneously.Utilized personal skills and experience to bring positive spirit of professionalism to the work environment.Good people skills that enable others to feel comfortable in variety of situation.Passionate about helping customers and creating a satisfying experience.
Overview
1
1
year of professional experience
Work History
Customer Representative
More Supermarket
01.2022 - 01.2023
- Shared best practice for sales and customer service with other team members to help improve the store's efficiency.
- Received and processed cash and credit payments.
- Developed knowledge about product and sales items to answer the customer questions.
- Answered customers questions and addressed problems and complains in person and via phone.
- Educated customers on product.
- Helped customers select product that best fit their personal needs.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Education
Master of Science - Nutrition And Population Health
Deakin University
Melbourne, VIC11.2024
Skills
- Excellent customer service
- Strong communication skills
- Client development
- Interpersonal skills
- Fast learner
- Good telephone etiquette
- Sale expertise
- Cash handling accuracy
- Microsoft office skills
Timeline
Customer Representative
More Supermarket
01.2022 - 01.2023
Master of Science - Nutrition And Population Health
Deakin University