Summary
Overview
Work History
Education
Skills
Timeline
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Susannah Hinchey

Dayboro,QLD

Summary

Adaptable and dedicated farm hand assistant, well versed in administrative and data entry tasks. Bringing top-notch skills in oral and written communication, active listening and analytical problem solving. Experienced in customer service, both in person and behind a screen. Well versed in providing patrons with positive streamlined consumer/company relations and experiences. Ready to learn and master new skills and software to impact consumer satisfaction and company efficiency.

Overview

7
7
years of professional experience

Work History

Farm Hand Assistant

Blue Dog Farm
01.2022 - Current
  • Harvesting, cleaning and packaging produce accurately in 250g amounts, to ensure consistency and customer satisfaction
  • Record keeping and data entry of stock levels and pay roll in applications such as zero and excel
  • Assisted public and customer relations by emailing and SMS
  • Detailed sorting of produce to ensure quality
  • Sanitizing equipment to keep facilities up to standard

Seamstress Assistant

Bronwyn Hawkyns
04.2020 - 12.2020
  • Improved production efficiency with timely material preparation for seamstresses.
  • Measured and cut fabric for garment construction according to customer specifications.
  • Inspected finished garments to address flaws and verify adherence to quality standards.
  • Moved assembled components or finished parts to storage for future processing or shipment.

Wait Staff Member

Pit Stop Cafe
07.2017 - 06.2019
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Cultivated warm relationships with regular customers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Inspected dishes and utensils for cleanliness.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

No Degree -

Brisbane Girls Grammar School
Brisbane

High School Diploma -

Music Industry College
Fortitude Valley, QLD
11.2021

Skills

  • Experience taking and making phone calls in a professional and friendly manner
  • Adapts easily to using unfamiliar software
  • Accounting Software
  • Inventory Management
  • Product Recommendations
  • Happy to take time to coach customers unfamiliar with practices, to help consumers get the most out of their experiences
  • Keen to socialize and ensure positive customer experiences

Timeline

Farm Hand Assistant

Blue Dog Farm
01.2022 - Current

Seamstress Assistant

Bronwyn Hawkyns
04.2020 - 12.2020

Wait Staff Member

Pit Stop Cafe
07.2017 - 06.2019

No Degree -

Brisbane Girls Grammar School

High School Diploma -

Music Industry College

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Susannah Hinchey