Summary
Overview
Work History
Education
Skills
References
Activities
Timeline
Generic

Susanne Blair

Sefton Park,Australia

Summary

Future Educator dedicated to fostering positive and challenging learning environments. Proven track record in achieving measurable educational goals and enhancing student outcomes. Skilled in volunteer coordination and clerical support, recognized for successful outreach initiatives. Strong work ethic and adaptability, with exceptional interpersonal skills and ability to master new skills independently.

Overview

46
46
years of professional experience

Work History

Volunteer

Rosary School
02.2025 - Current
  • ESO duties, within classrooms and the library lessons of all year levels under the guidance of Kathryn Turner.
  • Reception, year 1, 4, and 5: Listening to children reading out loud, spelling assessments, phonics, math, writing sentences, and classroom breaks for children who require additional support.
  • Year 5 one-on-one reading and comprehension with 5PC.
  • Library duties, covering books, mending, returning, and borrowing of books, assisting children with their work, finding suitable books to read or of their interest.
  • Return all books to the shelves, sharpen pencils, etc., laminating and photocopying for teachers.
  • Assisted with Book fair – set-up and pack-up, sales, counting money, EFTPOS, etc.
  • Netball coach year 5 boys netball carnival 5HA.

Personal Estate Officer (PEO) AS03

Attorney General Department SA GOVERNMENT
01.2010 - 01.2023
  • As per below, with AS03 level, all duties are performed to a high standard.
  • Case management of over 300 complex need clients, under the Mental Health Act.
  • Excellent customer service, all contacts responded well within Public Trustee service standards and guidelines.
  • Excellent use of CTMS for both saving of documentation and phone conversation records.
  • Excellent working Centrelink knowledge.

Personal Estate internal auditing officer ASO3 (contract)

Attorney General Department SA GOVERNMENT
01.2018 - 01.2020
  • Review of all ASO2 & ASO3 files to ensure compliance, client entitlements, and to mitigate risk to the Business.
  • Excellent working knowledge of the client’s entitlements with Centrelink and NDIS.
  • Recommendations to Management of ideas to improve systems, training required, and potential business risk.

Personal Estates Officer ASO2

Attorney General Department SA GOVERNMENT
10.2010 - 11.2011
  • Caseload of 300 clients – Ensuring their current and future financial needs are met.
  • Maintaining a high-level Customer Service with Clients, Liaison/Family, Government Departments, and the Private Sector.
  • The preparation of; SACAT Financial Reviews
  • Accounts for payment
  • Daily and recurring fund requests
  • Aged Care Assessment Review
  • Correspondence – in/out
  • Email and phone request
  • Filing

Administration & Support Role then Team Leader

Lifeplan Funds Management Pty Ltd
10.2006 - 05.2010
  • Evaluated team performance and delivered regular constructive feedback.
  • Fostered a positive work environment that encouraged collaboration among team members.

Centrelink Call Centre

Careerlink Recruitment Services
04.2005 - 09.2006
  • Temp Role

Various Roles

Westpac Banking Corporation
01.1980 - 01.2005
  • Relieving Branch Manager on-going
  • Team Leader
  • Customer Service and Sales Officer/home loans/Investments
  • Teller

Carer/Nurse Assistant

Valley View Aged Care
01.1989 - 01.2000
  • Supported residents in managing daily living activities and fulfilling personal care requirements.

In-home Childcare

Eastern Family Day Care
01.1986 - 01.2000
  • Supervised daily routines and activities for children in home environment.
  • Organized educational games and creative activities to promote child development.
  • Ensured safety and cleanliness of environment at all times.

Education

Year 12 -

MITCHAM GIRLS HIGH SCHOOL
Mitcham, SA
12.1979

Skills

  • Microsoft Office Suite
  • Customer relationship management
  • Data entry and digital literacy
  • Email communication
  • Complaint management
  • Mental health first aid
  • First aid certification
  • Disability awareness training
  • Financial management
  • Cultural competency
  • Financial services
  • Banking sector management
  • Customer service excellence
  • Performance awards

References

Rebecca Marshall, Year 1 Teacher, Rosary School, rebecca.marshall@rosary.catholic.edu, 83435700

Activities

  • Family and friends
  • Support for people with Eating/Anxiety disorders
  • Travel – Ship Cruise, Overseas, Caravaning
  • Shopping - Fashion, Home decorating, Gardening
  • Sports – Netball, Basketball, Football, and Cricket
  • Reading/movies/musicals

Timeline

Volunteer

Rosary School
02.2025 - Current

Personal Estate internal auditing officer ASO3 (contract)

Attorney General Department SA GOVERNMENT
01.2018 - 01.2020

Personal Estates Officer ASO2

Attorney General Department SA GOVERNMENT
10.2010 - 11.2011

Personal Estate Officer (PEO) AS03

Attorney General Department SA GOVERNMENT
01.2010 - 01.2023

Administration & Support Role then Team Leader

Lifeplan Funds Management Pty Ltd
10.2006 - 05.2010

Centrelink Call Centre

Careerlink Recruitment Services
04.2005 - 09.2006

Carer/Nurse Assistant

Valley View Aged Care
01.1989 - 01.2000

In-home Childcare

Eastern Family Day Care
01.1986 - 01.2000

Various Roles

Westpac Banking Corporation
01.1980 - 01.2005

Year 12 -

MITCHAM GIRLS HIGH SCHOOL

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