Summary
Overview
Work History
Timeline
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Susanne Greening-Summers

Sydney,NSW

Summary

I am Susanne Greening-Summers, a seasoned retail professional with 30 years of diverse global experience. Although I have recently left the corporate world, I am actively interested in utilizing my expertise on a smaller scale. My passion lies in building brands, creating environments that are conducive to an engaging store experience for the team and the customer. Offering incredible personalised service is why customers love a brand and is a key differentiator in the current market. A place where the experience enhances someone's day.

I have a list of admirable skills that one would have being in the business for as long as I have.

Currently, I'm looking to add value to a great environment, through my positive attitude, a love for fashion, and creating a customer experience that is memorable. I so enjoy my experiences at the Hunted and hope that I can add a bit of my expertise to enhance the customer experience and add profitable value.


Overview

32
32
years of professional experience

Work History

Store Experience Director

Strandbags Group
05.2019 - 04.2024

1. Establishing a culture that prioritizes people, focusing on training and nurturing team members to support their career goals.

2. Developing and implementing strategic plans to drive sales and meet financial goals.

3. Leading and managing key leadership across a span of control of 260 stores to ensure excellent customer service and operational efficiency, complemented by an active promotional calendar.

4. Collaborating with various departments to analyze sales data and market trends for informed decision-making on product selection, pricing, and promotions.

5. Establishing cross-functional partnerships for effective inventory management and maintaining proper stock levels to meet customer demand.

6. Creating a positive and engaging shopping experience for customers through store layout, merchandising, and promotional activities.

General Manager - Women’s Product

Cotton On
08.2012 - 10.2018

1. Extensive experience in the fashion retail industry, specifically in women's young fashion, with a strong understanding of current trends and consumer preferences.
2. Proven track record of successfully developing and implementing strategic plans to drive sales and profitability in a fast-paced retail environment.
3. Strong leadership skills with the ability to manage and inspire a diverse team of professionals, fostering a culture of collaboration, creativity, and excellence.
4. Excellent analytical skills with the ability to interpret sales data, market trends, and customer feedback to make informed decisions on product assortment, pricing, and promotions.
5. Effective communication skills with the ability to build and maintain relationships with key stakeholders, vendors, and cross-functional teams to drive business objectives and achieve targets.

Vice President - Visual Merchandising

GAP Inc.
03.1992 - 03.2012

Various roles within the GAP Brands including

Gap, Banana Republic, Old Navy and Athleta

Roles in Senior Leadership within

  • Retail / Store operations
  • Visual Merchandising
  • Buying
  • Store Design and Development
  • Brand Marketing and Launch strategies


Timeline

Store Experience Director

Strandbags Group
05.2019 - 04.2024

General Manager - Women’s Product

Cotton On
08.2012 - 10.2018

Vice President - Visual Merchandising

GAP Inc.
03.1992 - 03.2012
Susanne Greening-Summers