Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
SUSAN GIAMPAOLO

SUSAN GIAMPAOLO

Aspley,QLD

Summary

I am a calm, kind and caring person who is passionate about helping the elderly with their daily challenges. I have strong communication skills, and interpersonal skills. I understand the importance of respecting clients privacy, dignity and independence.

I have built many respectful relationships with clients.

Overview

10
10
years of professional experience

Work History

Support Worker

Heather Hill Nursing Agency
07.2024 - Current

This role includes, but is not limited to:

Assisting aged clients with their daily activities. This can include medication prompting, personal care, meal preparation, shopping, domestic tasks. Building a rapport with clients.

Support Worker

Mable
12.2023 - Current

Establishing my own business with private clients and maintaining my private clients

This role includes, but is not limited to:

Assisting clients with their daily needs including personal care, meal preparation, social support/respite, medication prompts, shopping, cleaning, transportation to appointments.

Support Worker

Burnie Brae
07.2019 - 11.2023
  • This role is, but not limited to; supporting client health and hygiene needs, individual support, following all protocols and practicing in accordance with privacy, work health and safety procedures, ensuring accurate documentation, and interacting with all clients in a professional and friendly manner
  • Key Achievements:
  • Demonstrated the ability to maintain collaborative and effective relationships with all team members
  • Demonstrated understanding of client centered care
  • Demonstrated written and verbal communication skills
  • Demonstrated problem solving analytical abilities
  • Demonstrated understanding of workplace health and safety policies

Client Support Worker

St Vincent’s Care Services
06.2014 - 12.2016
  • This role is, but not limited to; supporting the wellbeing of the client through caring and efficient execution of required duties which include observing and reporting changes in a clients’ health status
  • Assisting clients with personal care, daily living activities and social support

Education

Certificate III - Aged Care

Royal College of Healthcare
Brisbane
06.2014

Certificate III - Home and Community Care

Royal College of Healthcare
Brisbane
06.2014

Skills

  • Communication and interpersonal skills
  • Critical thinking skills
  • Supporting client health
  • Supporting client hygiene needs
  • Individually catered support in Aged Care
  • In home respite
  • Domestic housecleaning duties
  • Accurate and fast keyboard skills
  • Attention to detail
  • Exceptional customer service skills on phone and face to face

Timeline

Support Worker

Heather Hill Nursing Agency
07.2024 - Current

Support Worker

Mable
12.2023 - Current

Support Worker

Burnie Brae
07.2019 - 11.2023

Client Support Worker

St Vincent’s Care Services
06.2014 - 12.2016

Certificate III - Aged Care

Royal College of Healthcare

Certificate III - Home and Community Care

Royal College of Healthcare
SUSAN GIAMPAOLO