Sushanka Amgain
Saint Albans,VIC
Summary
Analytical and results-driven Supply Chain Professional with over 4 years of experience in logistics coordination, inventory optimization, and warehouse operations. Proven ability to leverage data analytics and ERP systems (SAP S/4HANA, Manhattan SCALE, Dynamics 365) to streamline operations, reduce costs, and improve DIFOT performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inventory Analyst/ Planner
Alspec
04.2023 - 08.2025
- Utilized ERP systems to identify inventory discrepancies, analyzed inventory records, conducted inventory audits, and minimized obsolete stock levels.
- Analyzed historical demand trends to forecast stock requirements, reducing stockouts by 20% and overstock by 22%.
- Managed inventory flow and lifecycle planning across 300+ SKUs, reducing overstock by 22% while improving in-stock rates to 90%.
- Monitored and reported on key supply chain metrics, including DIFOT, DOT performance, and stock adjustments, contributing to a 10% improvement in operations performance.
- Resolved stock discrepancies through audits and root-cause analysis, reducing inventory errors by 18%.
- Enhanced forecasting accuracy, utilizing advanced analytical tools to monitor demand patterns and optimize stock levels.
Warehouse Assistant
Woolworths (CFC)
04.2022 - 03.2023
- Maintained accurate records of incoming shipments, updated inventory records and reported discrepancies using WMS.
- Resolved customer inquiries, complaints, and issues promptly and professionally, reducing average resolution time by 30%.
- Operated electric tugger to load/unload tugger carts between various dispatch zones.
- Processed over 150+ online orders per shift, ensuring accurate picking, labeling, and dispatch.
Dispatch Administrator
Fantastic Furniture
06.2021 - 08.2022
- Reviewed dispatch and con-note error reports, escalating issues to ensure timely resolution and accurate delivery documentation.
- Coordinated freight bookings and route planning for local and interstate deliveries, aligning with 3PL logistics partners.
- Handled EDI, reviewed logistics reports, and ensured constant information exchange between logistics partners.
- Finalized DIFOT and KPI reports to monitor 3PL and internal delivery performance.
Receiving Clerk
Fantastic Furniture
09.2020 - 08.2021
- Assisted the Order Fulfillment department with product packing, creating shipping labels, and moving products into the dispatch zone for next-day delivery.
- Maintained accurate records of incoming shipments and addressed the Replenishment department of any quantity discrepancies.
- Coordinated with receiving team members and circulated information on incoming shipments to allow planning.
- Ensured all incoming goods were received, inspected, and shelved in the right location promptly and efficiently.
- Handled day-to-day shipping and receiving, overseeing more than 130 packages per day.
Education
Master of International Business - Logistics and Supply Chain Management
Macquarie University
Sydney, NSW01.2022
Skills
- Data Analysis and Interpretation
- Inventory Management
- Cost analysis and reporting
- KPI & DIFOT Monitoring
- ERP: Manhattan Scale, SAP S/4HANA, Dynamics 365
- Written and verbal communication
- Export/ Imports Regulations
- Shipping Management
Certification
- Microsoft Excel Professional Certificate (Coursera)
- Supply Chain Foundations: Analytics (LinkedIn)
Timeline
Inventory Analyst/ Planner
Alspec
04.2023 - 08.2025
Warehouse Assistant
Woolworths (CFC)
04.2022 - 03.2023
Dispatch Administrator
Fantastic Furniture
06.2021 - 08.2022
Receiving Clerk
Fantastic Furniture
09.2020 - 08.2021
Master of International Business - Logistics and Supply Chain Management
Macquarie University