Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sushanka Amgain

Saint Albans,VIC

Summary

Analytical and results-driven Supply Chain Professional with over 4 years of experience in logistics coordination, inventory optimization, and warehouse operations. Proven ability to leverage data analytics and ERP systems (SAP S/4HANA, Manhattan SCALE, Dynamics 365) to streamline operations, reduce costs, and improve DIFOT performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Inventory Analyst/ Planner

Alspec
04.2023 - 08.2025
  • Utilized ERP systems to identify inventory discrepancies, analyzed inventory records, conducted inventory audits, and minimized obsolete stock levels.
  • Analyzed historical demand trends to forecast stock requirements, reducing stockouts by 20% and overstock by 22%.
  • Managed inventory flow and lifecycle planning across 300+ SKUs, reducing overstock by 22% while improving in-stock rates to 90%.
  • Monitored and reported on key supply chain metrics, including DIFOT, DOT performance, and stock adjustments, contributing to a 10% improvement in operations performance.
  • Resolved stock discrepancies through audits and root-cause analysis, reducing inventory errors by 18%.
  • Enhanced forecasting accuracy, utilizing advanced analytical tools to monitor demand patterns and optimize stock levels.

Warehouse Assistant

Woolworths (CFC)
04.2022 - 03.2023
  • Maintained accurate records of incoming shipments, updated inventory records and reported discrepancies using WMS.
  • Resolved customer inquiries, complaints, and issues promptly and professionally, reducing average resolution time by 30%.
  • Operated electric tugger to load/unload tugger carts between various dispatch zones.
  • Processed over 150+ online orders per shift, ensuring accurate picking, labeling, and dispatch.

Dispatch Administrator

Fantastic Furniture
06.2021 - 08.2022
  • Reviewed dispatch and con-note error reports, escalating issues to ensure timely resolution and accurate delivery documentation.
  • Coordinated freight bookings and route planning for local and interstate deliveries, aligning with 3PL logistics partners.
  • Handled EDI, reviewed logistics reports, and ensured constant information exchange between logistics partners.
  • Finalized DIFOT and KPI reports to monitor 3PL and internal delivery performance.

Receiving Clerk

Fantastic Furniture
09.2020 - 08.2021
  • Assisted the Order Fulfillment department with product packing, creating shipping labels, and moving products into the dispatch zone for next-day delivery.
  • Maintained accurate records of incoming shipments and addressed the Replenishment department of any quantity discrepancies.
  • Coordinated with receiving team members and circulated information on incoming shipments to allow planning.
  • Ensured all incoming goods were received, inspected, and shelved in the right location promptly and efficiently.
  • Handled day-to-day shipping and receiving, overseeing more than 130 packages per day.

Education

Master of International Business - Logistics and Supply Chain Management

Macquarie University
Sydney, NSW
01.2022

Skills

  • Data Analysis and Interpretation
  • Inventory Management
  • Cost analysis and reporting
  • KPI & DIFOT Monitoring
  • ERP: Manhattan Scale, SAP S/4HANA, Dynamics 365
  • Written and verbal communication
  • Export/ Imports Regulations
  • Shipping Management

Certification

  • Microsoft Excel Professional Certificate (Coursera)
  • Supply Chain Foundations: Analytics (LinkedIn)

Timeline

Inventory Analyst/ Planner

Alspec
04.2023 - 08.2025

Warehouse Assistant

Woolworths (CFC)
04.2022 - 03.2023

Dispatch Administrator

Fantastic Furniture
06.2021 - 08.2022

Receiving Clerk

Fantastic Furniture
09.2020 - 08.2021

Master of International Business - Logistics and Supply Chain Management

Macquarie University

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Sushanka Amgain