Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sushil Khadka

Chatswood,NSW

Summary

Highly motivated and customer-centric individual with a proven track record of delivering exceptional service in the supermarket industry. Possessing almost 5 years of experience as a customer service representative, I excel in addressing customer inquiries, resolving issues, and ensuring a positive shopping experience for all patrons. With a deep understanding of retail operations, I am adept at providing accurate product information, handling transactions efficiently, and maintaining a clean and organized store environment. My excellent communication and interpersonal skills enable me to engage effectively with diverse customers, build rapport, and anticipate their needs. As a reliable and friendly team player, I am committed to creating a welcoming atmosphere that fosters customer loyalty and contributes to the supermarket's success.

Overview

5
5
years of professional experience

Work History

Front-end Team Member

Woolworths Group
02.2022 - Current
  • Worked well in team setting, providing support and guidance.
  • Working as a personal shopper and customer service assistant.
  • Checking tickets, match the product.

Customer Service Assistant

Posidon Harvest
03.2021 - 01.2022
  • Kept the shop clean and well-maintained to create a positive impression on customers.
  • Engaged with customers during customer service and know their best interest and suggest the best product.

Customer Service Assistant

Willoughby Seafoods
12.2018 - 11.2020
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Cutting fish, filleting, opening oysters, customer service.

Education

Bachelor of Information Technology - Information Technology

Federation University Australia
IIBIT Sydney
12.2022

Skills

  • Ability to multitask
  • Critical thinking and problem
    solving
  • Fast Learner
  • Customer Service
  • Communication Skills
  • Continuous learning and
    adaptability

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working

Timeline

Front-end Team Member

Woolworths Group
02.2022 - Current

Customer Service Assistant

Posidon Harvest
03.2021 - 01.2022

Customer Service Assistant

Willoughby Seafoods
12.2018 - 11.2020

Bachelor of Information Technology - Information Technology

Federation University Australia
Sushil Khadka