Sushil Pokhrel

I am a highly motivated and customer-centric professional with a proven track record of providing outstanding service in fast-paced, high-demand environments. Over the course of my 10 years of experience in customer service roles, I have honed my ability to effectively engage with customers, address their needs, and ensure a seamless experience from start to finish. I have a natural aptitude for communication, both verbal and written, which allows me to actively listen to customers, provide clear and accurate information, and resolve issues in a way that leaves them feeling valued and appreciated. One of my core strengths is my ability to remain calm and composed under pressure, even when handling difficult or frustrated customers. I believe that every interaction is an opportunity to build trust and enhance the customer's experience, and I take pride in going the extra mile to ensure that every customer walks away with a positive impression of the company. Whether it's providing product or service information, troubleshooting problems, or managing customer complaints, I approach each task with patience, empathy, and a solutions-oriented mindset. In addition to my strong interpersonal skills, I am highly organized and detail-oriented. I have experience managing multiple tasks simultaneously, from handling inquiries to processing transactions, ensuring that all tasks are completed efficiently and accurately. I am also proficient in various customer management systems and adaptable to new technologies, which helps me streamline processes and improve the customer experience. I am passionate about continuous improvement and always look for ways to enhance my skills and knowledge. I thrive in team environments where collaboration and mutual support are key to success, and I enjoy contributing to a positive and inclusive workplace culture. Above all, I am committed to creating a welcoming and helpful atmosphere for customers, ensuring that their needs are met promptly and professionally. As a Customer Service Attendant, I am excited about the opportunity to bring my passion for service and my dedication to excellence to your team. I am confident that my skills and experience make me a strong candidate for this role, and I look forward to the chance to contribute to the success of your organization by delivering exceptional customer service.

All day anytime available.

available upon request