SUSHILA MUNUSAMI

AFPRO Filters is a leading manufacturer of high-quality air filtration solutions, established in 1979. They offer a diverse range of products, including panel filters, bag filters, compact filters, HEPA filters, and activated carbon filters, catering to various industries such as airports, data centers, food and beverage, hospitals, hotels, laboratories, museums etc.

Correspondence: Handling emails, phone calls, and other forms of communication related to orders, shipments, and inquiries.
Scheduling and Coordination: Assisting with scheduling deliveries, organizing shipments, and ensuring timely execution of warehouse activities.

Booking of Freight: Ensuring the timely booking of freight on MachShip.
Customer Service: Responding to customer queries, providing product information, and tracking orders.
Inventory Management: Assisting in tracking stock levels, ordering supplies, and ensuring inventory is up-to-date.
Creating and Issuing Invoices: Generate invoices based on sales orders, deliveries and completed service.
Tracking Payments: Monitor payment schedules and keep track of outstanding invoices.
Handling Invoice Discrepancies:
Address any customer questions or disputes related to invoicing, such as discrepancies in pricing or incorrect billing information.
Processing Credit Memos and Adjustments:
Issue credit memos or adjustments when needed, such as for returned goods, overpayments, or errors on previous invoices.
Processing Payroll: Calculate employees’ wages, salaries, bonuses, and commissions and ensure the timely processing of payroll.
Maintaining Employee Records Keep up-to-date records of employee attendance, absences, and overtime and update records for new hires, terminations, and any changes in employee status.

The Mauritius Ports Authority is a parastatal organisation in Mauritius, it is the sole regulator and manager of the port and its services.

Administrative Support: Organizing meetings, preparing agendas, and ensuring follow-up actions are completed to support efficient operations.
Insurance Document Management: Preparing, processing, and reviewing insurance documents to ensure compliance with policies and procedures.
Bid Coordination: Providing secretarial services during bid openings and closing, ensuring proper documentation and adherence to guidelines.
Procurement Operations Oversight: Coordinating and overseeing the daily operations of the Procurement and Supply Section for smooth functioning.
Procurement Process Implementation: Participating in the implementation of effective procurement processes and policies to ensure compliance and efficiency.
Procurement Follow-Up: Ensuring proper follow-up on all procurements until finalization, addressing any delays or issues.
Procurement Committee Secretary: Acting as Secretary to the Procurement Committee, organizing meetings, and maintaining records of decisions.

Recruitment Support: Assisting in the various stages of the recruitment process, including job postings, interview coordination, and candidate evaluation to ensure the selection of the best candidates.
HR Functions Support: Providing assistance across various Human Resources functions, such as employee onboarding, performance management, and HR compliance.
HR Policy Development: Developing and implementing HR policies and procedures to ensure consistency, fairness, and legal compliance across the organization.
Employee Management: Overseeing and supporting employee management activities, including addressing performance issues, managing employee records, and ensuring a positive work environment.
Collective Bargaining Support: Assisting in the collective bargaining process, supporting negotiations, and ensuring that labor agreements are in line with legal and organizational standards.
Pension Administration Support: Sharing required employee information with the Pension Administrator to ensure accurate pension records and contributions.
Pension Information Provision: Providing employees with information about pension provisions, benefits, and related policies to support their financial planning.
HR Advisory Services: Offering advice and assistance to employees on all HR matters, ensuring compliance with the company’s policies, procedures, and relevant laws.
Recreational Activities Organization: Assisting in the organization and promotion of employee recreational activities to enhance morale and foster team building.
Employee Welfare Support: Providing support to staff on welfare matters, ensuring their well-being and addressing any concerns related to work-life balance.
Grievance and Disciplinary Support: Assisting in handling employee grievances and disciplinary matters, ensuring fair treatment in line with company policies and procedures.
Payroll Unit Assistance: Providing support to the Payroll Unit by ensuring accurate employee records, processing payroll-related information, and assisting in any related administrative tasks.
HR System Management: Managing the Oracle Human Resources Management System (HRMS), ensuring accurate data entry, system updates, and generating HR reports as needed.

Froid des Mascareignes (FDM) is a cold-storage company exclusively dedicated to seafood product storage which also offers packing and export services.

Recruitment Process Assistance: Supporting the recruitment process by coordinating job postings, assisting with candidate screening, scheduling interviews, preparing offer letters, and maintaining communication with candidates throughout the hiring process.

Welfare Activities Organization: Organizing and promoting employee welfare activities, such as team-building events, wellness programs, and social initiatives, to enhance employee engagement and morale.

Leave Management System Administration: Managing the Leave Management System by tracking employee leave requests, ensuring accurate leave balances, processing approvals, and maintaining up-to-date records for effective leave scheduling and compliance with company policies.

Staff Details Updates: Regularly updating and maintaining employee records, including personal information, contact details, job positions, and any changes to employment status, ensuring the data is accurate and compliant with company and legal requirements.

A global IT and communications services provider operating in 166 countries, Orange Business Services helps companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their people, sites and machines securely and reliably.

Recruitment Support: Assisting in various stages of the recruitment process, including job postings, candidate screening, interview coordination, and onboarding of new employees.

Employee Records Management: Maintaining and updating employee records to ensure accuracy and compliance with company policies and legal requirements.

Payroll Assistance: Supporting payroll processing by gathering necessary information, verifying data, and ensuring timely and accurate salary disbursements.

Benefits Administration: Assisting in the management of employee benefits programs, such as health insurance, retirement plans, and other perks, ensuring employees are informed and enrolled appropriately.

Training and Development Coordination: Organizing training sessions, workshops, and development programs to enhance employee skills and performance.

Employee Relations Support: Assisting in addressing employee inquiries, resolving conflicts, and promoting a positive work environment.

Compliance and Reporting: Ensuring adherence to labor laws and company policies, and assisting in the preparation of HR reports and audits.

HR System Management: Utilizing HR software systems to input, update, and retrieve employee information efficiently.

Groupe Socota’s origins date back to 1930 when Socota, the Group’s first entity was founded as a textile trading company in Madagascar.

• Reviewing Applications: Going through incoming resumes and cover letters to assess whether candidates meet the required qualifications, skills, and experience for the role. This step often involves matching candidate qualifications to the job description.
• Screening for Key Competencies: Screening candidates based on key competencies, such as technical skills, soft skills (e.g., communication, teamwork), and cultural fit with the organization.
• Preliminary Interviews: Conducting phone or video interviews to further assess a candidate’s background, motivations, and potential fit for the company culture.
• Creating a Shortlist: Compiling a list of the most qualified candidates to move forward in the recruitment process, often in collaboration with hiring managers.
• Coordinating with Hiring Managers: Working with hiring managers to ensure that the shortlisted candidates align with the role’s needs. Communicating any feedback and assisting in scheduling interviews or tests.
• Conducting Background Checks: Performing reference and background checks to ensure the accuracy of candidate information and verifying employment history, education, and criminal background if applicable.

• Tracking Claims: Maintaining accurate records of employee insurance claims, including health, life, disability, and other benefits claims.
• Updating Records: Keeping up-to-date records on the status of all claims in the company’s database.

Organizing Welfare Activities:

• Employee Engagement Initiatives: Organizing various welfare activities aimed at boosting employee morale and engagement. These activities may include team-building events, wellness programs, health and fitness challenges, and social gatherings.

• Visa and Work Permit Management: Handling administrative tasks related to expatriates’ visas, work permits, and immigration requirements. This involves working with government authorities or immigration consultants to ensure compliance with local and international regulations.
• Relocation Assistance: Coordinating relocation support for expatriates, including helping them find housing, assisting with moving logistics, and arranging for language or cultural orientation programs.
• Expatriate Contract Management: Assisting with the creation and management of expatriate employment contracts, ensuring that the terms reflect local labor laws as well as the expatriate’s unique circumstances (e.g., salary packages, housing allowances, and duration of stay).
• Onboarding and Orientation: Facilitating the onboarding process for expatriates, helping them settle into their new environment. This could include introducing them to local workplace culture, providing essential information on local laws and customs, and helping them integrate into the team.

With offices in Mauritius, Madagascar, Seychelles, Reunion and the Comoros, Maersk (Mauritius) Ltd has been connecting businesses of the Indian Ocean Islands to key markets around the world for more than 15 years. The company has the expertise, global presence and local knowledge to get cargo to its destination on time.

Manage Support Staff:
Supervising Support Staff: Overseeing the day-to-day activities of support staff, including administrative assistants, office assistants, and other junior staff, ensuring that tasks are completed efficiently and within deadlines.
Task Delegation: Assigning specific tasks and responsibilities to support staff, ensuring that workloads are evenly distributed and aligned with team goals. Monitoring their performance and providing guidance and support when needed.
Training and Development: Organizing training sessions and providing coaching to support staff to enhance their skills and ensure they perform at their highest potential. This could involve both technical training and soft skills development.
Performance Management: Conducting regular performance evaluations, providing constructive feedback, and identifying areas for improvement. Recognizing and rewarding excellent performance while addressing any performance issues.
Maintaining Staff Morale: Ensuring a positive and motivating work environment by fostering collaboration, resolving conflicts, and addressing any concerns or issues that may arise within the team.
2. Organize and Coordinate All Travel Arrangements for Maersk (Mauritius) Ltd:
Travel Planning: Coordinating all aspects of travel arrangements for employees, including booking flights, arranging accommodation, and organizing transportation. This involves selecting cost-effective and convenient options while adhering to company policies.
Travel Documentation: Ensuring that all necessary travel documents are prepared in advance, including tickets, itineraries, and any necessary travel permits or visas. Verifying that employees have all the required paperwork before departure.
Itinerary Management: Preparing detailed itineraries that outline flight details, accommodation information, meeting schedules, and any other relevant travel information. Ensuring that employees are fully prepared for their trips.
Handling Special Requests: Accommodating special requests such as dietary restrictions, medical needs, or preferred seating arrangements to ensure a smooth travel experience for employees.
Organize and Coordinate Arrangements for Visitors (Airport Pickup, Accommodation, etc.):
Visitor Coordination: Managing the logistics for visitors coming to Maersk (Mauritius) Ltd, ensuring they are greeted and taken care of from the moment they arrive. This includes arranging airport pickups, transportation, and providing them with a warm welcome.
Accommodation and Meals: Arranging suitable accommodation for visitors based on their preferences, budget, and company policies. Ensuring that meal arrangements are made, either through hotel services or local restaurants, depending on the visitor’s requirements.
Itinerary and Scheduling: Preparing a visitor itinerary, including details about their meetings, company tours, and any other scheduled activities. Ensuring that all appointments are confirmed and the visitor's time is managed effectively.
Local Guidance: Providing local information to visitors, such as transportation options, nearby attractions, or restaurant recommendations, to help them feel comfortable and at ease during their stay.
Assist the Managing Director in All Matters Relating to His Day-to-Day Activities:
Scheduling and Calendar Management: Managing the Managing Director’s schedule by coordinating meetings, appointments, and calls. Ensuring that time is managed efficiently and that the MD’s schedule aligns with priorities.
Communication Management: Handling correspondence, including emails, phone calls, and internal communication, on behalf of the Managing Director. Prioritizing messages and responding to inquiries as needed.
Travel Coordination: Coordinating the Managing Director’s travel arrangements, including flights, accommodations, and transportation for both domestic and international trips.
Event Coordination: Assisting with the planning and organization of events the Managing Director is attending, ensuring all logistics are in place, and acting as a liaison with external parties or vendors.
Make Visa Applications as Required for Travelers as Well as Visitors:
Visa Application Process: Managing the visa application process for employees traveling abroad, ensuring all necessary documents are submitted on time and according to the visa requirements of the destination country.
Visa Documentation: Preparing required documentation, such as invitation letters, travel itineraries, proof of employment, and any other paperwork necessary for obtaining visas.
Tracking and Follow-up: Keeping track of the status of visa applications, following up with authorities or embassies to ensure timely processing and resolution of any issues that may arise.
Assist in the Organization of Welfare Activities:
Welfare Program Planning: Assisting in the planning and coordination of welfare programs that promote employee well-being. This may include organizing wellness activities, health screenings, fitness challenges, or mental health support initiatives.
Social and Recreational Activities: Organizing social events and recreational activities such as team-building events, holiday celebrations, or cultural celebrations to boost employee morale and foster a sense of community.