Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic

Sushila Munusami

Melbourne,VIC

Summary

Seasoned Human Resources professional with over 15 years of experience in diverse industries, specializing in recruitment, employee relations, payroll administration, and benefits management. Demonstrated expertise in managing daily HR operations and ensuring compliance with labor laws, resulting in improved operational efficiency. Proven ability to facilitate effective communication between management and employees while maintaining accurate employee records. Aiming to leverage extensive HR knowledge to drive organizational success and enhance workforce engagement.

Overview

18
18
years of professional experience

Work History

Office and Warehouse Assistant

AFPRO Filters (Australia)
11.2023 - 07.2024

Founded in 1979, AFPRO Filters (Australia) leads the industry in producing superior quality air filters and caters to various industries, such as airports, data centers, food and beverage establishments, hospitals, hotels, laboratories, and museums.

  • Order Management: Communicate with customers via email, phone, and other channels to manage orders and ensure timely execution of shipments and deliveries.
  • Logistics Coordination: Schedule deliveries, organize shipments, and oversee the efficient operation of warehouse activities, including timely freight bookings on MachShip.
  • Customer Support: Respond to customer inquiries, provide product information, and track order statuses to ensure customer satisfaction.
  • Inventory Management: Monitor stock levels, assist in ordering supplies, and maintain up-to-date inventory records.
  • Invoicing & Payments: Generate invoices based on sales orders, deliveries, and services; track outstanding payments, resolve billing disputes, and issue adjustments or credit memos when necessary.
  • Payroll Administration: Process employee wages, salaries, bonuses, and commissions accurately and on time. Maintain detailed records of attendance, absences, overtime, and updates for employee status changes.

Chief Officer

Mauritius Ports Authority
07.2019 - 06.2023

The Mauritius Ports Authority is a parastatal organization in Mauritius; it is the sole regulator and manager of the port and its services.

  • Meeting Coordination: Organize meetings, prepare agendas, and ensure follow-up actions are completed for smooth and efficient operations.
  • Insurance Documentation: Prepare, process, and review insurance documents to ensure compliance with policies and procedures.
  • Secretarial Services: Provide secretarial support during bid openings and closings, ensuring proper documentation and adherence to guidelines.
  • Operational Oversight: Coordinate and oversee daily operations within the Procurement and Supply Section to ensure smooth functioning.
  • Procurement Process Management: Participate in the implementation and monitoring of procurement processes and policies, ensuring compliance and efficiency.
  • Procurement Follow-up: Ensure timely follow-up on all procurements until finalization, addressing any delays or issues that arise.
  • Procurement Committee Support: Act as Secretary to the Procurement Committee, organize meetings, and maintain accurate records of decisions made.

Human Resources Executive

Mauritius Ports Authority
11.2011 - 06.2019
  • Recruitment Support: Assist in the recruitment process, including job postings, interview coordination, and candidate evaluation to ensure the selection of top candidates.
  • HR Functions: Provide support in various HR functions, such as employee onboarding, performance management, and ensuring HR compliance.
  • Policy Development: Help develop and implement HR policies and procedures, ensuring consistency, fairness, and legal compliance across the organization.
  • Employee Management: Oversee and support employee activities, address performance issues, manage records, and foster a positive work environment.
  • Collective Bargaining Support: Assist in collective bargaining and negotiations, ensuring labor agreements comply with legal and organizational standards.
  • Pension Administration: Share employee information with the Pension Administrator to maintain accurate records and contributions, and inform employees about pension benefits.
  • Employee Support: Advise employees on HR matters, ensuring compliance with policies, procedures, and relevant laws.
  • Employee Engagement: Help organize and promote recreational activities to enhance morale and support team building.
  • Welfare & Well-being: Support employees on welfare matters, addressing concerns related to work-life balance.
  • Grievance & Discipline: Assist in managing employee grievances and disciplinary issues, ensuring fair treatment per company policies.
  • Payroll Data Entry: Input employee personal details into the payroll HRMS system for accurate record-keeping.

Human Resources Coordinator

Froids des Mascareignes Ltd
08.2010 - 11.2011

Froids des Mascareignes is a company that manages dedicated storage facilities to optimize seafood handling and distribution operations in Mauritius.

Recruitment Support: Coordinate job postings, assist with candidate screening, schedule interviews, prepare offer letters, and maintain communication with candidates throughout the hiring process.
Employee Welfare Initiatives: Organize and promote team-building events, wellness programs, and social activities to boost employee engagement and morale.
Leave Management: Oversee the Leave Management System, tracking leave requests, ensuring accurate leave balances, processing approvals, and maintaining up-to-date records for effective scheduling and compliance.
Employee Record Management: Regularly update and maintain accurate employee records, including personal details, job positions, and any status changes, ensuring compliance with company policies and legal requirements.

Human Resources Assistant

Orange Business Services
03.2009 - 09.2009

A global IT and communications services provider operating in 166 countries, Orange Business Services (Mauritius) helps companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their people, sites and machines securely and reliably

  • Recruitment Support: Assist in the recruitment process, including job postings, candidate screening, interview coordination, and onboarding new employees.
  • Employee Record Maintenance: Update and maintain employee records, ensuring accuracy and compliance with company policies and legal requirements.
  • Payroll Support: Gather necessary information, verify data, and support payroll processing to ensure timely and accurate salary disbursements.
  • Benefits Management: Assist in managing employee benefits programs (e.g., health insurance, retirement plans) and ensure proper enrollment and communication with employees.
  • Training & Development: Organize training sessions, workshops, and development programs to enhance employee skills and performance.
  • Employee Relations: Address employee inquiries, resolve conflicts, and promote a positive work environment.
  • Compliance & Reporting: Ensure adherence to labor laws and company policies, and assist in preparing HR reports and audits.
  • HR System Management: Utilize HR software to input, update, and retrieve employee information efficiently.

Human Resources Coordinator

Socota Textile Mills Ltd
09.2007 - 05.2008

Groupe Socota's origins date back to 1930 when Socota, the Group's first entity was founded as a textile trading company in Madagascar

Application Review: Evaluate incoming resumes and cover letters to determine if candidates meet the qualifications, skills, and experience for the role.
Candidate Screening: Screen candidates based on key competencies and cultural fit with the organization.
Shortlisting Candidates: Create a shortlist of the most qualified candidates, often in collaboration with hiring managers, for the next steps in the recruitment process.
Collaboration with Hiring Managers: Work closely with hiring managers to ensure shortlisted candidates align with the role’s requirements and assist in scheduling interviews or tests.
Background Checks: Conduct reference and background checks to verify candidate information, including employment history, education, and criminal background (if applicable).
Insurance Claims Management: Maintain accurate records of employee insurance claims, including health, life, disability, and other benefits.
Claim Status Updates: Keep up-to-date records on the status of all claims in the company’s database.
Employee Welfare Activities: Organize and promote welfare activities such as team-building events, wellness programs, health challenges, and social gatherings to boost employee morale and engagement.
Expatriate Administration: Handle administrative tasks related to expatriate visas, work permits, and immigration requirements.

Maersk Group
08.2006 - 03.2007

With offices in Mauritius, Madagascar, Seychelles, Reunion and the Comoros, Maersk (Mauritius) Ltd has been connecting businesses of the Indian Ocean Islands to key markets around the world for more than 15 years. The company has the expertise, global presence and local knowledge to get cargo to its destination on time.

Team Supervision: Oversee the day-to-day activities of support staff (administrative assistants, office assistants, and junior staff), ensuring tasks are completed efficiently and on time.
Task Assignment: Assign tasks and responsibilities to support staff, ensuring an even distribution of workload and alignment with team goals.
Performance Monitoring: Monitor performance, provide guidance, and offer support when necessary to maintain high productivity and quality.
Training & Development: Organize training sessions and offer coaching to enhance both technical and soft skills, ensuring staff perform at their best.
Performance Evaluations: Conduct regular performance evaluations, provide constructive feedback, and identify areas for improvement while recognizing and rewarding excellent performance.
Travel Coordination: Manage all aspects of employee travel arrangements, including booking flights, arranging accommodation, and organizing transportation.
Itinerary Preparation: Prepare detailed travel itineraries with flight details, accommodation, meeting schedules, and other relevant information to ensure employees are fully prepared for trips.
Visitor Arrangements: Organize arrangements for visitors, including airport pickup and accommodation.
Support to Managing Director: Assist the Managing Director with day-to-day activities, ensuring smooth operations and effective management.

Education

MSc - Port Management and Shipping Administration

University of Mauritius
01.2007

BSc (Hons) - Management with specialisation in Human Resources Management

University of Mauritius
05-2004

Skills

  • Effective Problem Resolution
  • Team Engagement
  • Emotional Understanding
  • Effective Communication
  • Data Privacy Management
  • Team Leadership
  • Employee Engagement Strategies
  • Effective Team Collaboration
  • Forward-Thinking Mindset
  • Goal-Driven
  • Self-Driven Initiative
  • Adaptable Approach
  • Digital Proficiency
  • MYOB Software Proficiency
  • Effective Multitasking
  • Meticulous Approach
  • Detail-Oriented Execution
  • Operations Management
  • Client Engagement
  • Customer Complaint Resolution
  • Time management

Languages

  • English
  • French

Affiliations

Culinary and Food
Outdoor and Adventure
Physical Fitness and Wellness
Music
Interior Decoration

Accomplishments

Awarded a Distinction in the MSc Port Management and Shipping Administration course , University of Mauritius

Timeline

Office and Warehouse Assistant

AFPRO Filters (Australia)
11.2023 - 07.2024

Chief Officer

Mauritius Ports Authority
07.2019 - 06.2023

Human Resources Executive

Mauritius Ports Authority
11.2011 - 06.2019

Human Resources Coordinator

Froids des Mascareignes Ltd
08.2010 - 11.2011

Human Resources Assistant

Orange Business Services
03.2009 - 09.2009

Human Resources Coordinator

Socota Textile Mills Ltd
09.2007 - 05.2008

Maersk Group
08.2006 - 03.2007

MSc - Port Management and Shipping Administration

University of Mauritius

BSc (Hons) - Management with specialisation in Human Resources Management

University of Mauritius
Sushila Munusami