Jira
Sushil Kumar Pal
Projet Management
Melbourne,VIC
Summary
Resourceful Project Manager with 18 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
18
18
years of professional experience
1
1
Certification
1
1
Language
Work History
Project Manager
Telstra
02.2019 - Current
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Agile Scrum Master
Telstra
12.2017 - 01.2019
- Empowered self-organizing teams by providing guidance on roles, responsibilities, and decision-making authority within the Scrum framework.
- Improved project delivery timeframes through effective backlog management and sprint planning.
- Managed risks proactively by anticipating potential issues and creating mitigation plans.
- Ensured timely delivery of high-quality software products by enforcing adherence to Agile principles during development cycles.
- Optimized resource allocation through capacity planning, maximizing team productivity without overloading resources.
- Created a culture of continuous learning through ongoing training sessions, workshops, and knowledge-sharing initiatives within the team.
- Established strong relationships with stakeholders, aligning expectations and maintaining open lines of communication throughout projects.
Program Test Manager
Telstra
03.2015 - 11.2017
- Streamlined processes through continuous improvement initiatives, reducing overall testing timeframes.
- Boosted client satisfaction with timely identification and resolution of defects and issues.
- Collaborated with development teams to ensure seamless integration between systems under test.
- Facilitated knowledge transfer sessions among team members to promote a shared understanding of program objectives and requirements.
- Championed process improvements by analyzing trends in defect metrics and identifying areas requiring attention or optimization strategies.
- Optimized resource allocation for successful project completion, managing cross-functional teams of QA engineers and testers.
- Delivered high-quality software releases through meticulous test case design, preparation, execution, and reporting efforts.
- Demonstrated adaptability amidst evolving project requirements by efficiently re-prioritizing test efforts and adjusting resource allocations as needed.
- Mentored junior team members in best practices for program testing methodologies and techniques.
- Led root cause analysis efforts to proactively address recurring issues impacting product quality or delivery timelines.
- Met tight deadlines to satisfy client demands and project timelines.
Test Lead
Telstra/nbn
02.2012 - 02.2015
- Developed customized testing tools to streamline the validation process, reducing manual effort required from team members.
- Spearheaded training initiatives aimed at enhancing the competency levels of existing test personnel while building a strong pipeline of new talent in support of future growth objectives.
- Collaborated with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
- Cultivated a culture of continuous improvement within the team by regularly soliciting feedback from peers and incorporating lessons learned into future work efforts.
- Established regular communication channels between onsite and offshore team members, ensuring seamless coordination despite geographical barriers.
- Conducted risk assessments for various projects, prioritizing test efforts based on potential impact and resources available.
- Enhanced product performance with thorough troubleshooting and identification of critical defects.
- Delivered high-quality products on schedule through effective use of automated regression tests, minimizing human error during repetitive tasks.
Senior Test Analyst
Telstra
03.2010 - 01.2012
- Improved testing processes by implementing new test strategies and methodologies.
- Ensured compliance with industry standards by rigorously following established QA procedures and guidelines.
- Validated system requirements through targeted functional, regression, and performance testing efforts.
- Mentored junior team members to develop their skills and improve overall team performance.
- Developed custom test scripts for complex applications, increasing defect detection capabilities.
- Increased efficiency of test execution by prioritizing high-risk functionalities and scenarios.
- Conducted root cause analysis on recurring defects to identify areas for process improvement and future prevention.
- Supported successful product launches with thorough end-to-end testing of all features and components.
Test Analyst/Automation Engineer
Hewlett Packard
08.2006 - 02.2010
- Continuously updated technical skills through training programs, staying current on industry best practices for software testing methodologies.
- Contributed to successful product launches by identifying bottlenecks during stress testing and proposing optimization solutions.
- Enhanced user experience with thorough usability testing and providing actionable feedback to developers.
- Ensured smooth communication between QA and development teams, participating in regular meetings to discuss progress updates and address challenges collaboratively.
- Ensured compliance with industry standards, conducting meticulous security and performance tests on applications.
- Optimized resource allocation within the testing team, effectively balancing workload distribution based on skillsets and project priorities.
- Evaluated product requirements, translating them into detailed test scenarios and validating expected outcomes.
- Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.
Education
Masters of Compute Application (MCA) -
Motilal Nehru National Institute of Technology (NIT Allahabad)
Bachelor of Science (BSc) - undefined
VSSD College - Kanpur University
Skills
Contract Management
Project Planning
Project Management
Logistics Management
Vendor Sourcing
Technical Support
Core Proficiencies
- Technical Project Management
- Product Management
- Strategic Planning
- Process Documentation
- Automation/Manual Testing
- Project Status
- Performance Testing
- Product Development
- Agile/Scrum/Waterfall Technology
- Quality Assurance
- Project Budgeting
- Process Improvement
Personal Information
- Date of Birth: 02/04/83
- Visa Status: Australian Citizen
References
Available upon request
Accomplishments
- Presented with the [Award Name] Award for spurring more than [Number]% growth for [Number] consecutive months.
- Saved the company $[Amount] over [Number] years by implementing a successful productivity improvement plan.
- Reduced department operating costs by [Number]% in [Number] months.
- Completed the [Project name] Project on time and $[Amount] under budget.
- Improved customer satisfaction ratings by [Number]% by [Action taken].
- Collaborated with team of [Number] in the development of [Project name].
Software
Confluence
MS Office Suite
Oracle
MS Visio
MS Project
QC/ ALM
Selenium
Postman
SOAP UI
Quality Test Professional (QTP)
Splunk
Control M
Certification
ISTQB
Timeline
Project Manager
Telstra
02.2019 - Current
Agile Scrum Master
Telstra
12.2017 - 01.2019
Program Test Manager
Telstra
03.2015 - 11.2017
ISTQB
02-2014
Test Lead
Telstra/nbn
02.2012 - 02.2015
Senior Test Analyst
Telstra
03.2010 - 01.2012
Test Analyst/Automation Engineer
Hewlett Packard
08.2006 - 02.2010
Masters of Compute Application (MCA) -
Motilal Nehru National Institute of Technology (NIT Allahabad)
Bachelor of Science (BSc) - undefined
VSSD College - Kanpur University
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