SUSHMA Shrestha
Warrane,Tasmania
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Operation Manager
The Soaltee Gate
04.2021 - 03.2022
- Handling operation of flight catering unit, communication with customer airline and flight updates
- Reporting to management and customer airline
- Maintaining standard operation requirement of customer airlines
- To keep up with ramp and work safety
- Prioritize issues effectively to accomplish multiple tasks and complete them under pressure while motivating and promoting positive team environment
- Execution of invoices, departmental expenses, reports
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Airport Service Supervisor
Oman Air
08.2015 - 11.2020
- Handling Flight Operation with coordination with stakeholders
- Supervise flight check-in, arrival, departures, delay and disruption
- Handling administration, correspondence with Headquarter, passengers, stakeholders
- Special handling of VIP/CIP during operations.
Senior Customer Service Assistant
Jet Airways
10.2008 - 05.2014
- Supervising Flight operation, check-in counters, transfer, boarding gate and assisting guest to maintain quality service while handling all administrative work; meet and assist VIP/CIP and special handling.
Education
Masters - Professional Accounting
Australian National Institute of Mgmt And Commerce
Hobart07.2024
Skills
- Administrative Management
- Human Resources Oversight
- Logistics Oversight
- Staff Training
- Corporate Partnerships
- Onboarding and Orientation
- MS Office
Volunteering at Red Cross, Hobart.
Helping group of other volunteer at Red Cross Op Shop.
Timeline
Operation Manager
The Soaltee Gate
04.2021 - 03.2022
Airport Service Supervisor
Oman Air
08.2015 - 11.2020
Senior Customer Service Assistant
Jet Airways
10.2008 - 05.2014
Masters - Professional Accounting
Australian National Institute of Mgmt And Commerce
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